Just disgustingly rude. This would be my favorite yet only benefit. Our DM also doesn't seem to understand that you can't have only 4 people working the stock room, give each person 18 hours a week, send 30-60 boxes of shipment PER DAY and expect all the work to get done like it should. She asked the court to require Forever 21 to recall and remove any items from commercial distribution or displaythat infringe copyrights as well as any promotional materials related to those dresses. The data presented on this page does not represent the view of Forever 21 and its employees or that of Zippia. However, just last week after they received the everything must go and closing signage, their district manager suddenly said the company had just re-signed the lease and that particular location wont be closing after all -- news that came just as unexpected as the initial closing announcements. I knew a girl who applied at Dolce & Gabbana, and the managers there made her bring different outfits she'd wear to work as part of her interview and she had to model them for her. I seriously do not know what the managers are there for they basically just stand up at the cash register at the end of the day to count the money and for some reason they take around 2 hours to do this with the help of 5 cashiers too. The fact that they would hire such awful and ### managers, is a reflection on the company. Designer Mara Hoffman filed another copyright lawsuit against the retailer for copying her Arrow prints. I'm sorry BUT THIS IS YOUR FAULT. To answer, "Why are you interested in working for Forever 21?" At the store where I work even though the managers are only a few years older than myself (I'm 21), they're all really cool and know how to do their job. Call Us US Customers (Toll Free): 1-888-494-3837 International Customers: 1-213-463-9173 What is your issue Just last night they kept us 30 minutes overtime which I know doesn't sound to brutal but honestly they told us we get off at 10:30 but would not let us go until everyone else was done their go backs even though I completely finished my section, and by myself too. Location. 2012 - Department of Labour v. Forever 21. easily fixed!" I understand that Forever 21 has shady hiring practices. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I had no social life and the hours were long. Plain and simple, if your employees arent happy, your business will eventually fail. Forever 21 Forever 21 Employee Review. Forever 21 insights Based on 3,083 survey responses Areas for improvement Fair pay for job Sense of belonging Trust in colleagues It opened my eyes to the glory of fashion Brand ambassador/visual (Former Employee) - New Jersey - February 22, 2023 What is the best part of working at the company? The only benefit I receive from the company are bonuses if we make the monthly goal. I liked the flexibility and the consideration of employees in this job. The managers that clearly didn't do anything or didn't give a crap about how you felt about anything CLEARLY weren't following company's policy and procedures. All. Back in February, I was cleaning a large section at the front of the store. 2017 - Forever 21 v. C Luce and Cornerstone Apparel. Recently, Forever 21 announced that it is cutting back on the number of closures to 88 stores as a result of the company negotiating rent savings from landlords. It's not hard to take note, send it out. I mean honestly I'm in my last year of high school and it was a Thursday night. Sometimes, though, at store meetings we get a piece of crap typed up word document with no F21 logos or anything - obviously something one of the managers typed up. I could go on and on. 531 reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. forever 21 is a really good store but really overprices some items but they have really great service. When I was hired on, I was hired on the cusp of their pay day. So the poor woman ended up spending 263 dollars, when she initially came in looking for a swI'msuit that would cost about $25. I know it's not unusual right now for them and other retail stores to offer only part time and continously hire on part time to avoid paying for benefits and such. Really?! I didn't appreciate the run around, they could have told me, up front. Do you have an issue or had a bad experience with Forever 21? It's ### and if you couldn't tell, I'm pissed about it. I quit two weeks and three days ago, right? Aropostale embraces acceptance, empathy and respect to promote a sense of unity. I like merchandising but we had to completely flip the store around almost every week which is tiring. I don't want to beat a dead horse with this but Forever 21 does have shady practices and in fact is continually faced with lawsuits. Each time I submitted my app., they seemed to come back even quicker with a denial letter. Working at Forever 21 was very fun and fast-paced. I thought it would stay that way also. I learned a lot of life skills there such as how to better my communication skills and time management skills. @NEntwistle79, are you really gonna respond to every xxi complaint with that? 11% of Forever 21 employees are Black or African American. In return, the retailer sought a partial dismissal, arguing that the design patent is not new to PUMA. As big of a store Forever 21 is, customers do not care where things go, and there is rarely any approach to putting where the items may belong. ALL of the managers are 20 something year old girls who dont know how to run a store! This is the Forever 21 company profile. i just stopped showing up on Thursdays, and i have not received a write up yet. 2.6 Salary & Benefits. The sweater looks terrible, don't know how to describe how this looks even. With that in mind, there are certain things that are not allowed, even though the garments may be sold in the stores. we all have families to go to. It's pretty much lost it's meaning. Forever 21 allegedly infringed designer Mara Hoffmans Chief prints. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. Pros Free lunch on extended hours Cons Long hours during festive season Was this review helpful? Kellman paid $14.46 for a pair of shorts but received $14.45 when she returned the shorts back to Forever 21. Job Title. They make you work WAY past your scheduled hours, and some employees don't know any better, so they take advantage of them. How Do You Answer, "Why Are You Interested In Working For Forever 21"? You try working their until 2am in the morning. This was a great first job that really showed the ins and out of retail and customer service and allowed me to gain skills I can use at future jobs. The average employee at Forever 21 makes $31,438 per year. Login. In April 2015, both parties resolved the matter on "amicable terms" and settled out of court. I would definitely go back if possible. The store may seem presentable on the outside, but the inside is cluttered. They were just a bunch of dumb ### who didn't know ### and who used Sharpies as lip and eye liner. That is absolutely not a legitimate reason to fire someone. So please, stick it out, perform better and one day become their boss. H&M demanded Forever 21 to stop producing, marketing, and selling the tote, as well as fork over the profits made from the bag. You write a cover letter for a job at Forever 21 by focusing on your desire to grow within the company and inspire style and confidence in others. well, you! This [censor]. After months of speculation, the brand filed for bankruptcy on Sunday evening (29/9) and it would close down 178 stores in the US. I wouldn't have been able to sleep. I am a Manager at a Forever 21. You have to be 18 years old to work at Forever 21, and all employees must have a high school diploma. Regarding the pay issue, one girl I worked with got hired on the same time as I did, but was trained elsewhere. Thus the design is dated when. The complaint has been investigated and resolved to the customers satisfaction. manager is so rude and I am appalled by her lack of professionalism. Find out what life is like at Forever 21, then browse jobs and apply today! For me, if you don't greet people when they are near you or go into your area of responsibility, talk to people, or look approachable you automatically go down to 4 hours a week. They tried to pull it off on me and i told them that i was off the clock and wasn't obligated to do any work for them. As an introvert, Forever 21 really pushed me out of my comfort zone but in a way was positive. Courtesy The Office of Congressman Jesus Garcia. There were several times I would work past midnight on a weeknight, then sleep through my alarm the next morning and have to skip first period. $2,500 to the Democratic Party. Gwens reps claim that Forever 21 is marketing, promoting, and selling products featuring a design virtually indistinguishable from Harajukus signature heart/box logo.. 3.2 Work-life balance. I've been working for forever 21 for a couple of months now. Come time for August, I had to go back to school in upstate NY, Albany. It gets so busy, a lot of times we dont get out until 1am or later because we are cleaning up and putting back all the clothes that the customers tried on and didnt want. Good luck! I could have quit there and worked at Forever 21, but they could have only given me 5 hours a week and still be part-time, which is something I could not risk. Everything on this page is true regarding disrespect n such. At my store, there were a group of people that seemed to always be in good standing with the managers. When you tell them that they scheduled you for a day that you cannot come in (for me, i cannot come in on Thursdays, yet i am CONSTANTLY working every Thursdays), they get mad at you because you have school and make you find someone to cover your shift. Over the course of almost a year I feel like I've put up with so much unfairness and mistreatment from this company. It started with Gucci sending letters demanding Forever 21 to pull their items bearing the Gucci stripes.. They are very lenient and willing to work with your schedule, whether it be a work or school schedule. One of my friends who was a head cashier told me that maybe it was because I was shy, but I knew a girl who had just been put on the registers who I'd never heard speak before. Ratings by category. I know we had a responsibility to clean up the store, but the amount of time they kept us after closing seemed almost cruel at times, especially when i was attending high school during the school year. My biggest thing with them, is their payroll. The dress code for Forever 21 is very fashion-forward, and it is recommended that you dress in its clothing. Their clothes are all ridiculously overstocked to the point that you cannot even put back some of the clothes because its so stuffed the hangers are falling off and you can't fit anything else. Moriah Carlson and Alice Wu, the designers behind the clothing line Feral Childe, filed a copyright infringement lawsuit against Forever 21 for allegedly copying one of their textile designs. Working here brought me into depression. As a member of the U.S. House Committee on Financial Services, Congressman Garcia has helped introduce two pieces of legislation -- Reward Work Act, and Stop Wall Street Looting Act -- which are both an effort to regulate private equity industry and give workers a voice at the table. Jackson, along with other retail workers from Payless, Kmart and Sears, sat down with Congressman Jesus Garcia (IL-04) of Illinois's 4th congressional district to discuss worker protection legislation. She just didn't understand that I was going to be out of town and requested the days off. Ratings by category. In 2016, the retailer posted $4 billion in revenue and down to $3.8 billion the following year. Staff and management were always friendly and willing to help as well as motivating us to work harder giving us extra responsibilities in the store which made work really enjoyable. I worked for forever 21 for about a month and a half yes that short period of time was horrible. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. None of the information on this page has been provided or approved by Forever 21. )", 2012 - Jazzreeal Jones, Jessica Ramos, Shanelle Thompson, Alyssa Elias, Tiffinee Linthicum v. Forever 21. by Ryan Loesch. At first we were getting about eight hours each day, then all of a sudden I was only on the schedule for four hours a week like wtf. Manager of the store. They work your really hard and don't pay crap. The average employee at Forever 21 makes $31,438 per year. I was blown away by how idiotic they were. They have no f ing clue how to run the store whatsoever I really wonder on what merit they were hired as a manager. Or in the US they hire Mexican immigrant workers and pay them $4/hr working 10 hour shifts in a bathroom less building. get over it. Unfortunately, their is no law stating who they can and cannot give their money away to( I dont think). It would have been more ethical of Forever 21 to inform me that they needed me to work overnight, and it would have been more ethical of them to tell me before they hired me that they don't work around other work schedules. Start your review of Forever 21. Bad signs #4, 5, and 6. I love the people, the job was geeat as a whole and it helped me learn so much, Job was relatively easy and my coworkers were nice, Customers are often rude and disrespectful. Nope. A payment of $1.03 million and a 0.03% limit on cadmium in jewellery were part of the settlement that took place in 2011. Usually, nothing. I am seeking another job (or rather, was) because I need more money. The thing that got to me about this behavior was the disparity between how they were treated and how the rest of us were. United Kingdom 85 reviews. Rather strange question to ask, and technically against the law. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity. After she walked out the store, she quickly walked back in because she probably had buyers remorse. Sometimes the fitting room was over staffed, and other areas of the store suffered. Terrible. The managers were very rude and the workers did not get long enough breaks. I have so much fun working here. When you guys were hired, your orientation book ( the green one ) explains it all. 1.0. The image has been published in Rolling Stone, Vanity Fair, and the New York Times. I asked her if she could give me a walkthrough of the store so that I can help people by knowing where the stuff is and she told me to find visuals and ask them. The case involved seven garments Forever 21 sold in its stores in 2007 that looked identical or almost identical to garments designed by Trovata. All. Ratings by category. Patterson asserted that the provisions improperly releases the retailer of any liability for damages caused to the consumer, even when the damages are the direct result of the Forever 21s negligence. I have a Bachelor's Degree and I only get paid $8.75 to deal with all this crap. I do this kind of legal work for a living, and it does NOT work that way in CA. The most common ethnicity at Forever 21 is White (53%). Following the organizations successful Toys "R" Us campaign, its employees received a $20 million financial assistant fund from the companys former private equity owners. Most corporate positions require a minimum of a bachelor's degree. When we first set up the store before it opened they had us all carry in their 40kg boxes for them. I know I sure won't. The handbook? This comment was posted by a verified customer. Definately an unproffessional company and definately not a good place to work. I enjoy going to work there everyday. Malaysia 13 reviews. I quit 2 weeks ago! Aggregate thousands of Forever 21 workers together and the damages may actually be quite high. They hire third and second world country workers in sweat shops to make their [censor] cheap tissue paper clothing. Their stores are run by a bunch of ### girls in their 20s who are on a power trip. It was messy and was taking a while to clean up, and I was one of the last ones still working on a section. Pay is bad, barely minimum wage, and hours are very long or very short, with no in between. About everything. The only hint Jackson and her team received that their location would close was a sudden halt of fall and winter items shipments, Jackson told ABC News. It hadn't been sent off, sent to the wrong store, and I wasn't in the system. I started working there in August 2010 as a Sales Associate, and today was my last day there (I'm taking a trip to Europe with my family soon and then going off to college). Our district manager on the other hand, rudest ### I've ever met. The lawsuit named 19 workers who allegedly sewed, ironed or packed Forever 21 clothing six days a week, sometimes 12 hours a day, for far less than the minimum wage. My fashion tastes have definitely developed since I began working there. I had urine dripping down my pants and onto my shoes, and the managers didn't even send me home, I had to work the rest of the day like that. she had the saddest expression on her face, and turned back around, and left. I appreciate working at Forever 21, it has been an informative experience! That was how they treated their favorite employees though, which left the rest of us wondering what we were doing wrong and feeling left out. Forever 21 Employee Reviews in Mississauga, ON Review this company Job Title All Location Mississauga, ON31 reviews Ratings by category 3.2 Work-life balance 2.6 Pay & benefits 2.8 Job security & advancement 2.9 Management 3.2 Culture Sort by Helpfulness Rating Date Language Found 31 reviews matching the search See all 8,584 reviews And my friend who worked there said that at one point, she worked 7 days in a row, 8 hours a day and didn't get paid overtime. I work for them now and its just as bad as everyone says. Come to find out (after doing some research) the scholarship is intended for Chinese students only. The pay was poor too. Not only have I still not gotten my last paycheck from that store but it took them 2 months to finally transfer me to a forever close to my school. @NEntwistle79: Your F21 store must be the only F21 store that functions properly because the store I work, plus the surrounding stores are run like ###. When I talked to the managers at the store I was going to work at, I was blown away by how incredibly rude and ### they were. Forever 21 filed its own lawsuit against Adidas, calling the sportswear retailer a bully for sending two cease-and-desist letters over products which, incidentally, featured more than three stripes. My manager asked another employee to help me finish, and that employee went off on the manager (I guess she was having a bad day?). But every one is being miss treated which is wrong. This didn't seem to make a difference to the managers, as they continued to put me in fitting room and were always frustrated by my inability to do go backs. even if its $8 an hour. Bad sign #11 Visit Forever 21 at 125 . The national average salary for a Forever 21 employee in the United States is $31,438 per year. Share your photos and videos with others to prove the truth of your words. It has an unusually high proportion of employees who are members of the Democratic Party, at 91.0%. I quit yesterday." It left me wishing that the management could treat us all equally, and act as our coworkers instead of our friends. 2011 - Feral Childe v. Forever 21. . They are on a power trip. J Jenine Cerise of US the only fun thing about this job is the majority of my coworkers are such awesome people, we all suffer together. If you are a customer complaining about the bad customer service, wondering why the employees are so rude or too busy to helpits because we are too busy cleaning up after YOUR mess! These include: The hiring process at Forever 21 varies by position but usually takes about one week from start to finish. Forever 21 shopper Tamar Estanboulian filed class action lawsuit against the retailer, alleging that the retailer violated California law by requesting and recording shoppers credit card numbers and personal identification information at the point-of-sale. The Forever 21 website really was the poor relation to their store experience having had little attention spent on developing the site until very recently. 3.2 Work-life balance. My manager tells me "good job" all the time. In her complaint, she cited that male supervisors at Forever 21 store insulted her and subjected her to bias because of her transgender identity when she started transitioning, whilst still working at the store. The scheduling is extremely flexible and the upper staff is great. DO NOT EVER WORK FOR THIS COMPANY, EVEN IF YOUR DESPERATE! I couldn't understand why I was never trained to be a cashier. Bad signs #2 and 3. On average, employees at Forever 21 stay with the company for 2.1 years. Help other job seekers by rating Forever 21. Diane von Frstenberg (DVF) filed a copyright infringement lawsuit against Forever 21, alleging the retailer copied three of her dresses. If you quit without notice, you are entitled to your check within 72 hours NO exceptions. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Forever 21 - this company has a lot to improve on, Forever 21 - summer dress for a little girl. Ive come to the realization Ive been taken advantage of. It doesnt take long before poor employee relations effects a companies ability to function as a corporation. Schedules were always flexible and no one ever had any problems, if they did they discussed it with the MOD and all was worked out. Bad sign #9. Forever 21 - employee complaint. All your employees are important down to the janitor. Especially for a corporate position where she'd most likely be working in an office, or in a store and not on the sales floor. When the store I currently work for opened, none of the employees had to work overnight. The complaint outlines that each bag check took around 10 minutes. I was earning 13 an hour and was hired as a visual and then told i was a sales associatesorry, ididnt bust my [censor] and get 2 fashion degrees to do "Go Bax" all day. My mother does freight operation shipments for a living and she knows that they should have hired professional movers but they cost $50/hr so they decided to exploit little girls instead. I will work as a full time manager but as soon as that 4th week hits, Im working 30 hours as a part time manager. Right before I quit I had an assistant manager come up to me and say I wasn't dressed "forever 21" enough, even though I was dressed up to dress code. This job really helped me learn more about retail and the fashion industry in these times. They stay open an hour later than the entire mall because they're that desperate to make money. "Theres a lot of fear and anxiety," Fonseca said at this early stage of organizing. 85 reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. This is how companies make their money. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. In comparison, some of its highest paying competitors, like. Employees at Talbots earn an average of $39,856 per year, and the employees at Chinos Holdings, Inc. earn an, Best Retail Companies to Work For in Los Angeles, CA. Store Manager gets 45 hours. Doesnt that show that he isnt a good boss. Why should I be on time if she wasn't? Really bad management team. Secondly, when I informed the manager who contacted me that I couldn't work one day because I had to work at my other job, she seemed very angry, and said that there was no other shift I could work to make up for it (yeah right). "These workers are unsure about their future about whether or not theyre going to have a job or be able to pay their rent," Fonseca said. This is XXI btw so its a huge store. 2.6 Pay & benefits. A few weeks into Forever 21s restructuring, the employees are experiencing internal chaos. Adobe filed lawsuit against Forever 21 for pirating Adobe Photoshop, Adobe Illustrator and Acrobat. Apparently they also had a weight requirement as well. Forever 21 is an industry leader with 30,000 employees and an annual revenue of $4.0B that is headquartered in Los Angeles, CA. United for Respect action with Sears, Kmart and Toys R Us workers protest in New York City, January 2019. The hours worked did not meet salary expectations, breaks were only 30 minutes, you're expected to maintain your section the whole shift with little to no help, and some of the managers have this "top-notch superiority" mentality that drives associates into quitting. Let the company know that this makes it stand out from its competitors and you would be honored to be a part of it. The complaint also asked for unspecified financial damages. Yes, Forever 21 will hire felons. @NEntwistle79 The second thing I hated about my job were the managers. The retailer expanded to beauty market and launched Riley Rose in 2017. They are seeking help from United for Respect, an organization made up of retail workers, to provide a platform and resources for current and former retail employees to voice their concerns, demand worker protections and severance pay packages. She just didn't give a crap that someone just quit. This brings me to the third thing I hated about working for Forever 21, and that is the way I was treated. The wages at Gapkids & Baby average higher than the other similar companies, where the median salary is $40,618 per year. Having a criminal record may not be an automatic exclusion from employment, particularly if your charges were for something on the smaller side or a long time ago. Since overnight is out of the normal day hours you were planning to work, they should have asked if you could work, instead of demanding. And yes, I do know that because I have co-workers that have transferred to other stores and still tell me that they are unhappy and that nothing as really changed. Ireland 9 reviews. Forever 21 reviews 194 M Maria123456789 of california, US Oct 01, 2022 4:38 pm EDT Poor quality. 3.2 Work-life balance. oh and even with all my customer service experience I still only got paid minimum wage so as far as getting paid for experience they don't do that either. In addition we have a helpful community that may be able to help you resolve your complaint. But one of my bosses decided to go to another district and she replaces by someone else. and when a store open its chaotic, theres a lot of employees in the hundreds, the mgrs dont know you their trying to OPEN A NEW STORE and sometimes information falls between the cracks. He should be firedd! U.S. Department of Labor's Occupational Safety and Health Administration (OSHA) recommended fines in excess of $100,000 for three different retail locations in Northern New Jersey and Manhattan in New York City for "serious safety hazards", for which they had been cited since 2010. But the lack of benefits and instability of the company and its postions is discouraging. They told us that our paychecks were sent to the other mall we trained at. I have worked in customer service for about 10 years and got a job there for seasonal because I was recently laid off and needed the extra cash. H&M claimed Forever 21 ripped off one of its tote bag designs, which featured a row of palm trees with Beach Please written across the front. But no matter what we told our managers, they wouldn't let us leave early, even if we had to get up for school the next day. The company I currently work for can't give me full-time, and I like it there, and I don't want to quit, and I also have a lot of important responsibilities there and it's not a job I can just walk away from. Were long and willing to work with your schedule, whether it be a of! 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Maria123456789 of california, us Oct 01, 2022 4:38 pm EDT poor quality arguing the! Work overnight that may be sold in the morning this kind of legal work for opened, none the! Been provided or approved by Forever 21 v. C Luce and Cornerstone Apparel truth! Us were stay open an hour later than the other mall we trained at 20s. So rude and I only get paid $ 8.75 to deal with all this crap in 2017 hired a! Unusually high proportion of employees forever 21 employee complaints are members of the information on page! Companies, where the median salary is $ 40,618 per year by 21! Of almost a year I feel like I 've put up with so much and! Retailer posted $ 4 billion in revenue and down to the other hand, rudest # managers! Better and one day become their boss do n't pay crap companies ability to as... District manager on the other hand, rudest # # # # I 've been working for Forever for! School in upstate NY, Albany image has been provided or approved Forever! 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