Zumba reserves the right to modify, alter, update, or remove portions of the Terms at any time without notice, so please check the Terms from time to time. Zumba shall also not be responsible or liable for any damages or loss, such as loss of sales or profits, as a result of any termination of these Terms in accordance with this Section. This date is reset if you let your ZIN payments lapse for more than 2 months, or if you ever cancel your ZIN membership. I contacted the instructor again, along with HQ via email and requested that Zumba credit me for this 5/21 class (even though I am still going to attend because the flight is paid for) and an additional future class (approximately a $300.00 value) for the inconvenience, last minute cancellation and additional airline expense incurred. Your B1 training gives you an instructor license for 6 months, but as a ZIN Member, your license will never expire. What happens if I put my ZIN account on hold? In January this year, Zumba removed two of choreo videos from my Zumba account page. The ZIN Play app is available on both iOS and Android phones. ZIN is a must for all instructors! Frozen Membership Rosters, covering a period of two (2) years, will be archived at Http://hqsecure.aft.org/frozenmembershiproster. I've been trying to cancel with them for a couple months now because I opened a yoga studio and focusing on that now. I just don't want to pay this anymore. ZIN Since SYNC Since. Let me check your account status.blah blah blah." Music and content integrated from ZIN Now will follow the same guidelines as on ZIN Now, which means content will be available for at least 7 years from when the file has was added to the ZIN Now platform. Once you are done rearranging, click DONE on the top right. This is normal for older downloads. I contacted Zumba regarding this unexpected change, and the Company was not yet aware of the cancellation. Use of any linked site is at your own risk. Mairel disfruta cada dia como si fuera el ultimo!!!! Location. iPad. While creating a video playlist, you can preview any video by clicking anywhere except the plus sign on each of the video listings. All available Instructor Trainings are listed at Instructor Trainings. NOTHING CONTAINED IN THE SITE IS OR SHOULD BE CONSIDERED, OR USED AS A SUBSTITUTE FOR, MEDICAL ADVICE, DIAGNOSIS OR TREATMENT. Once the song has completed downloading, it will be available on your app. When I went online to return the items in the 1st order, the system told me that not all items were returnable!! If you are making a purchase of Zumbaproducts through Zumba.com in the above referenced countries, you are contracting with Zumba Fitness Europe, BV. Press J to jump to the feed. THE SITE IS FOR CONSUMER EDUCATIONAL USE ONLY. I've been a ZIN Member since DEC 2019. WebFor matters related to the Europe Shop, you may contact us via the phone numbers or form above, or you may email us at support@zumba.com. I called and spoke with a representative who received my cancellation request. You acknowledge and agree that we have no control over, and shall have no liability for any damages resulting from, the use (including, without limitation, re-publication) or misuse by any third party of any Submission. Such Submissions may be used on the Site and/or on other Zumba marketing materials, including on the Site, in emails and on social media. having said that, I accept the refund from may to October 2022. 3. Last week, I called and left a voicemail after being on hold for about a half hour. Customer Reviews are not used in the calculation of BBB Rating. You can add music to a playlist that is offline if you have internet connection. It should have been very clear at the training that I was signing a contract and that I would have to pay them for 6 months. We also attempted to reach the member on May 26th 2022 but the member did not answer and when we tried to leave a voicemail the mailbox was full. Similar to the rule surrounding membership holds, content released while not a member of the *** program is not made available. Is the Odds Maker going to be available on the Web based version of Trade-ideas? WebLate cancellations can cause many issues for us operationally, so we have created the following refund policy: If you cancel 30 days or more before the start date of the training you will receive a 75% refund If you cancel between 15 and 30 days before the start date of the training you will receive a 50% refund *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. You'll receive monthly content to keep your classes fresh and your students happy. With the app, you can: Access your WebI live in State Island, NY but teach in Manhattan and Brooklyn. Livestream via Zoom. Check if you have granted permissions to the Local Network (iOS only) Go to. I get to get my dance on while helping others pursue a healthy, happy, active lifestyle. You will not be able to add Sound Effects, change the song speed, change the crossfade or change the volume on the Apple Music song. We do not currently have full support for tablets, or wearable devices (ex: iWatch / Fitbit etc). With ZIN, you'll teach sooner, feel confident faster and never feel alone in your Zumba journey. YOUR USE OF THE SITE IS AT YOUR OWN RISK. In April of this year, inreqhested cancellation of my subscription. If I am a physical subscriber to ZIN volumes and Mega Mixes, can I access them on the ZIN Play App? Click on the cloud to download it onto your phone. Only monthly memberships, which renew automatically each month, need to be cancelled if you do not wish to continue. iPhone - make sure your music is downloaded to your phone. (order #A110UMP-220606173447, order total $74.82) but instructed me to place a 2nd identical order, use the code, and then return the 1st order upon receipt (Order A110UMP-220606175045 order total $59.46). Date and Time. You may view the content on the Site on your computer or other internet-compatible device. Available to Teach Additional Classes. I would like to exchange or refund the product without extra costs. This is my current problem. Can I order Zumbawear merchandise online from anywhere in the world? ZIN Since SYNC Since. I am currently licensed to teach Zumba. We have tried calling at all hours of the day and night. From my understanding, ZIN is more of a contract than a membership (at least in the beginning). If you are a physical subscriber to ZIN Volumes and Mega Mixes, you will not be able to access this content as a direct integration of ZIN Now and the app, but you are able to upload your songs into your iTunes and acess via the iTunes integration. Zumba. This is a membership to dance, have fun, and teach!! Got questions, don't hesitate to drop me a message! We have reviewed this case and can confirm that the member account was fully cancelled at the end of March. unless you cancel your membership according to Zumbas terms and conditions. We will make the decision on whether or not to cancel the instructor training at Zumba Fitness due to the weather. Your old ZIN Volumes and Mega Mixes were delivered to you in physical DVD and CD format and we can only provide one song license per ZIN Member. Licenses. They need to rename this to ZIN Contract, not membership. I'm Maria Carbonell, and I live in Jacksonville, FL US. I've been a ZIN Member since Jun 2014 and I absolutely love teaching Zumba classes. Come join me, you will have a blast! If we select a Submission for use on the Site, it may be displayed for others to see, together with your name and associated Instagram, Twitter, Facebook or Vine (if applicable) profile information (such as your handle and profile picture). * Location. Once this is done, you will see your playlist available for import. We have now spoken with******** and have removed her credit card. Therefore, the charges are valid as the member did not call us until November 9th, 2022. Log in to your former ZIN account by clicking the Sign In button at the top right of Zumba.com. Purchased an in-person Zumba Basic I training in Forest Park, GA for $160.00 scheduled for Saturday, May 21st. I immediately called customer service and the representative said he could not cancel the order. Your continued use of the Site signifies your acceptance of any changes. 9:00 am - 5:00 pm PDT. on 11/21/22 I called Zumba to inquiry about the refund, the representative said the refund was issued on 11/02/22, however the refund is not reflected in my bank account, I asked for a reference id or transaction number, the representative said they don't provide such information, the same day I called my bank, they said there is no refund pending.On 11/21/22 I called Zumba again, not only the representative was condescending, but pretty much said there was nothing she could do. Our policy as noted above is that all cancellation requests are done via the phone not via email. Got questions, don't hesitate to drop me a message! I've been a ZIN Member since DEC 2022 and I absolutely love teaching Zumba classes. Will I have access to old ZIN Volumes & Mega Mixes? This will take you to Apple Music where you can download the song. Danielle Veras. Such additional terms, which are incorporated herein, will not change or replace these Terms, unless otherwise expressly stated. I feel like they are a greedy company and I do not support that. Got questions, don't hesitate to drop me a message! If you have a ZIN song that is greyed out on your ZIN Play app, please let us know by emailing us at. International Association of Better Business Bureaus. Cancelling would mean you dont pay anything per month but they threaten to make you pay a lot of money to reinstate it later. You further irrevocably waive any "moral rights" or other rights with respect to attribution of authorship or integrity of materials regarding any Submission that you may have under any applicable law or under any legal theory. i would like to state for the record- and for other consumers who I'll undoubtedly make complaints about Zumba's "procedures," that I did in fact telephone them several times (a fact they neglected to include) and it is very difficult to reach an actual person. Can I access my playlists from the ZIN DJ App content in the new ZIN Play App? ---Of course, if you need any additional information or request of assistance, we are always at your disposal and it is a pleasure to help you!Asya ************* **********************"As ********************** stated on the above email, when "the best experience" and "the best solutions" are their commitment to the customers, my request would have been fulfilled immediately without any issues. Hello! I feel extremely privileged to be teaching Zumba Gold classes for active older adults. Membership FAQ > Membership Frequently AskedQuestions > What if I decide I want to cancel my Membe, I would like to change my membership reporting to Membership Suite or Membership Lite, what. WebHello! These Terms will terminate automatically if you fail to comply with any of the terms and conditions described herein. I could have additional time to decide and make purchase If I knew one day sale was extended. As such, certain content was removed. Hello? ! . WebSubmit Cancel. I noticed I was being charged still, and contacted Zumba again- still received emailed response indicating they received my requests. Zumba is not responsible for any costs incurred by you relating to the cancelation or rescheduling of a Licensing Program (e.g. Home. Location. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. You may not otherwise copy, reproduce, distribute, publicly display, sell, create derivative works from, decompile, reverse engineer, disassemble, or otherwise exploit any Content, code, data or materials on the Site including, but not limited to, any music, videos, or photographs. License to Teach Indefinitely We can also confirm that the last payment was March 21st, 2022. WebHow do I cancel my Zumba instructor membership? I get to get my dance on while helping others pursue a healthy, happy, active lifestyle. Click on the File tab. I am currently licensed to teach Zumba. Im not really in a place in my life where I think I can be teaching now or later. In the event a person cancels or fails to renew his/her ZIN Membership and/or STRONG Nation SYNC Network Membership, or, if such membership lapses or is terminated for any reason, access to these portions of the Site will be immediately disabled and any content contained therein (including, for example, access to music and choreography videos) will no longer be accessible to that person. ZIN Members, join our official page to stay connected! If you end your ZIN membership, you will lose access to the ZIN Play App and all your content. understand that as long as I am a ZIN Member in good standing, my license to teach Zumba classes will never expire. Learn More. You must do those actions while your playlist is not offline. Take your Basic 1 Training. which of course is why one cannot cancel via email, because it allows them to stall, stall and stall some more while continuing their billing cycles. If you cannot attend the rescheduled Licensing Program on its new date, you may transfer the registration fee to another Licensing Program session or request a refund. I am currently licensed to teach Zumba, Zumba Toning, Zumba Step, Zumba in Circuit. WebWhen I'm not teaching, I'm teaching skincare/makeup classes because I am a leader in Mary Kay! WebZumba. WebI've been a ZIN Member since Aug 2015 and I absolutely love teaching Zumba classes and fitness in general. I'm Safia Abdulgasem, and I live in Aurora, CO. The app is free to all ZIN Members. I had contacted about this issue and Zumba responded with following emails:Zumba's response #1 During the maintenance on *** NOW there were older choreos and music (released before 2018) that were available for all *** members. BBB Business Profiles may not be reproduced for sales or promotional purposes. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. They merely receive customer's messages and send to the proper department. Simple. strong nation. Make sure the song does NOT have a cloud icon next to the song title. I am currently licensed to teach Zumba. We emailed her again and advise her that she must call us as cancellation can not be done via email. We have reviewed this case and can confirm that ******* did email us on May 15th, 2022, and informed us that she would like to cancel her membership. This sale advertisement is clearly deceptive. WebSubmit Cancel. To get started, you can sign up with either one of these Membership Syste Search the FAQ for entries containing: No, each person will need a separate membership. Nov 2013 . Any opinions, statements, or other materials made available by third parties through the Site are those of such third parties and not of Zumba, and we do not endorse any such opinions, statements, or materials. Its a judgement free zone to let loose and dance away all your stress and drama! 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