We help people navigate the health care system and their personal health care by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Skip to Main Content. Engages, consults and educates members based upon the member's unique needs, preferences and understanding of Aetna plans, tools and resources to help guide the members along a clear path to care. The actual salary offer will take into account a wide range of factors, including location. Get a free, personalized salary estimate based on today's job market. call center, retail, customer service environment, hospitality industry, military experience) Computer proficiency in Windows-based applications Ability to problem solve in a positive, productive manner Reliability and compliance with scheduling standards, Preferred Qualifications 6 months of experience working in a call center or healthcare-related field Healthcare certification (ex: Med Assistant) a plus Experience providing elder care, being a primary caregiver, or volunteer work within the community Bilingual Spanish speaking is a plus Ability to problem solve in a positive, productive manner Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer quality of life Reliability and compliance with scheduling standards Ability to exhibit patience and empathy and express assurance and confidence Strong customer service skills, including courteous telephone etiquette and professionalism Strong oral, interpersonal and communication skills Previous Work From Home experience preferred but not required, Education High school diploma or equivalent experience, Business OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. Engages, consults and educates members based upon the members unique needs, preferences and understanding of Aetna plans, tools and resources to help guide the members along a clear path to care. WA. Location: San Antonio, TX, Job DescriptionCustomer Service Representative Bring your heart to work at CVS Health! CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. Triages resulting rework to appropriate staff. Its Pharmacy Services segment offers pharmacy benefit management solutions, such as plan design and administration, formulary management, retail pharmacy network management, mail order pharmacy, specialty pharmacy and infusion, Medicare Part D, clinical, disease management, and medical spend management services. Due to our continued expansion and growth we are seeking anTwo (2) - Four (4) years of customer service experience, or administrative background preferred, ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 13 days ago, Customer Service Representative IV in Mesa, AZ. Compensation data tools, salary structures, surveys and benchmarks. Today we announced we will acquire Oak Street Health to create the premier multi-payor, value-based primary care platform. Site hours are (MODIFY BY SITE)We offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a wide range of supplemental benefits and discount programs including tuition reimbursement. ,
The CSR guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines. 1. We also offer advancement opportunities so you can grow within the pharmacy or move into another role within our organization. Customer Service Representative (Work from Home) - Must reside in NJ - CVS. Applicants must commit to either a second shift or third shift scheduleCustomer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. ,
The estimated base pay is $17 per hour. Click the link in the email we sent to to verify your email address and activate your job alert. Our application process is 2 simple steps:1. In addition to sixteen paid days off for employees, we also offer ten paid holidays. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Salary.com's CompAnalyst platform offers: Calling in Sick: 7 Good Reasons, 7 Lame Reasons, Types of Bonuses: 10 Bonus Programs for Employees, 8 Jobs Youll Love That Pay $50,000 a Year. Pay rates start at $17.50! Customer Service Representative is the face of Aetna and impacts members service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Sitting x 2. At CVS Health, we always seek to keep the colleague at the heart of what we do when meeting business demands. 4. In retail stores, customer service representatives are often needed to work during busy times, such as evenings, weekends, and holidays. We are currently offering full time schedules ranging from 30-40 hours per week. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Care colleagues have opportunities to grow in and outside of our business unit with opportunities for advancement from a REP I to a REP II and III. At CVS Health, we always seek to keep the colleague at the heart of what we do when meeting business demands. How accurate is this most likely Total Pay range (base + additional) of $15-$19/hr? Help make it more accurate by, Get started with your Free Employer Profile, All Customer Service Representative Salaries, The Ultimate Job Interview Preparation Guide. or equivalent experience. Our application process is 2 simple steps: 1. Job Description Schedule options are designed to create a flexible work schedule for those balancing priorities in and outside of work. Required Qualifications Answers questions and resolves issues based on phone calls/letters from members, providers, and other departments. The estimated total pay for a Remote Customer Service Representative at CVS Health is $20 per hour. Job DescriptionCustomer Service agent in Medicaid call center, answering in-coming member and provider calls and responding to inquiries regarding benefits, eligibility, services, prior auth requirements, extra benefits and programs, etc. Take our Online Virtual Job Tryout (Interview Platform) to learn even more about the position. Our Heart At Work Behaviors support this purpose. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $49,839 to $63,725 with the average total cash compensation of $55,815. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Our Heart At Work Behaviors support this purpose. An opportunity where you can balance priorities in and outside of work while being committed to delivering heart driven service to our millions of plan members? The estimated additional pay is $3 per hour. Filter your search results by job function, title, or location. And we do it all with heart, each and every day. Maximum: 27.90. Parker Staffing - Redmond
city, state, country. Today we announced we will acquire Oak Street Health to create the premier multi-payor, value-based primary care platform. CVS Health is the leading health solutions company that delivers care in ways no one else can. Oral and written communication skills. How accurate is this most likely Total Pay range (base + additional) of $17-$23/hr? Your input helps Glassdoor refine our pay estimates over time. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. Creates an emotional connection with our members by understanding and engaging the member to the fullest to champion for our members best health. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. Our Heart At Work Behaviors support this purpose. Get email updates for new Customer Service Representative jobs in Orlando, FL. CVS Health is a health care innovation company. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Customer service representatives need a high school education, on-the-job training and several soft skills. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Documents and tracks contacts with members, providers and plan sponsors. New 7d ago 4.9 Customer Service Representative (Work from Home) - Must reside in VA CVS Health Problem solving skills. Virginia ranks number 12 out of 50 states nationwide for Work From Home CVS Pharmacy Call Center salaries. Know Your Worth. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The estimated base pay is $17 per hour. Anticipates customer needs.Provides the customer with related information to answer the unasked questions, e.g. Anticipates customer needs. Customer Service Representative IV in Nashville, TN. The Customer Service Representative serves as ENSTAR's point of contact for assisting customers inOcc a sionally C on tinuously Frequently 1. Apply online2. Customer Service Representative Average Salary at CVS, CVS Customer Service Representative without location (273 salaries). If you continue to use this site we will assume that you are happy with it. You can save your resume and apply to jobs in minutes on LinkedIn, High School Education/ High School Diploma Instructor/ Teacher, Heating Air Conditioning Service Technician, Manager, Merchant Services Strategy & Operations, Mental Health Manager | Northern Community, Makati, National Capital Region, Philippines, See who CVS Health has hired for this role, Systems on Silicon Manufacturing Company Pte Ltd (SSMC), Take our Online Virtual Job Tryout (Interview Platform) to learn even more about the position. Customer Service Representative to support their sales team. Job DescriptionCustomer Service Representative (Full Time)Bring your heart to work at CVS Health!See this and similar jobs on LinkedIn. Minimum: 17.00 The estimated total pay for a Remote Customer Service Representative at CVS Health is $20 per hour. Select Accept to consent or Reject to decline non-essential cookies for this use. This is another major step forward as we continue to enhance our value-based care delivery strategy and redefine the health care experience for consumers. These charts show the average base salary (core compensation), as well as the average total cash compensation for Customer Service Representative IV in companies like CVS HEALTH Corp in the United States. Required Qualifications 1 year experience interacting with customers (i.e. Know Your Worth. The actual salary offer will take into account a wide range of factors, including location.Required QualificationsThis is a second and third shift role. Customer inquiries are basic and at times complex nature. Analytical skills. We have a comprehensive training program to ensure your success on the team. Oral and written communication skills. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Was this review helpful? AK. Business OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. CVS Health is a health care innovation company. dear cvs SM's, stop cutting hours and then calling your employees to come in. Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Any requested increase or decrease to hours will be communicated with advance notice to a colleague and without impact to benefit eligibility. Referrals increase your chances of interviewing at CVS Health by 2x. OR, Representative to join our team. Days off and hours may vary, though you will have a set schedule. Pay Range The typical pay range for this role is: Minimum: 17.00 Maximum: 27.90 Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. KEY NOT FOUND: ei.filter.lock-cta.message. Together, we are are helping people on their path to better health. We noticed that your web browser is outdated! Visit the Career Advice Hub to see tips on interviewing and resume writing. Documents and tracks contacts with members, providers and plan sponsors.The CSR guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines.Creates an emotional connection with our members by understanding and engaging the member to the fullest to champion for our members' best health.Taking accountability to fully understand the member's needs by building a trusting and caring relationship with the member. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. 5. Answers questions and resolves issues based on phone calls/letters from members, providers, and other departments. The actual salary offer will take into account a wide range of factors, including location. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. High School or GED equivalent.Preferred QualificationsAbility to multi-task to accomplish workload efficiently. If you continue to use this site we will assume that you are happy with it. Understanding of medical terminology. They offer different options and coverage, When it comes to health care innovation, we lead the way with a simple and clear purpose: Helping people on their path to better.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. You can unsubscribe from these emails at any time. Equally, there are times where call volumes fall, and we may ask colleagues to reduce scheduled hours. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. CVS Health Jobs. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. Pay Transparency Nondiscrimination Provision. Maintains and enhances a guest focused culture in all areas of responsibility. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. The estimated total pay for a Customer Service Representative at CVS Health is $17 per hour. Customer Service Representative (Current Employee) - Remote - February 6, 2023 Very stressful but good pay. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. Pay RangeThe typical pay range for this role is:Minimum: 17.00Maximum: 27.90. Work from Home criteria includes but is not limited to maintaining your own internet with approved speed requirements, secure workspace free from distractions, and successful completion of the training program. Apply. Job ID: 2376686BR https://www.cvs.com. Experience in a production environment. job title, keywords. Ability to maintain accuracy and production standards. CVS Health Work From Home Customer Service jobs Sort by: relevance - date 719 jobs Customer Service Representative (Work from Home) - Must reside in VA CVS Health 3.2 Remote in Richmond, VA +14 locations $17.00 - $27.90 an hour Must be able to work from home and prove to be self-sufficient. We have an awesome pharmacy service team who support our customers and work collaboratively to achieve the same goal. You are able to attend school with 0 out of pocket cost. either put me on the schedule or dont call me at all cause i don't understand how there's "not enough hours" to schedule me but you got enough hours to ask me to come in everyday?? Requires high-speed internet connectivity with secure service via ethernet cable, use of WiFi is not permitted. Customer Service Representative Jobs in Honolulu, HI. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. There may be periods of peak volume where we ask for an increase in your standard hours worked through overtime. Job description Customer Service Representative (SUMMER SEASONAL) May 1 - Sept 30 About us Alaska. Bilingual Spanish speaking Customer Service Representative needed for Nintendo in Redmond, WAParker Staffing has served as the staffing agency of choice for thousands for over four decades and Parker Staffing - Everett
Apply Customer Service Representative Job Vacancies in CVS Health, Job Listings,Recruitment, Careers, Employments,Job Openings inCVS Health - LiveOpenings.com Work From Home flexibility is needed but this is not a 100% remote opportunity therefore you must be . We are currently hiring Customer Care support teams for the Pharmacy Benefit Manager (PBM) division of CVS Health.In this role, you will be assisting members with their pharmacy benefit plans. Customer inquiries are basic and at times complex nature. Through your skills and knowledge, you will be able to help our patients on their path to better health. Ability to maintain accuracy and production standards. Experience in a production environment. Job DescriptionBring your heart to work at CVS Health! https://cvs.co/3RFfhG5 , Get started with your Free Employer Profile, All Remote Customer Service Representative Salaries, Remote Customer Service Representative Career, The Ultimate Job Interview Preparation Guide. Customer Service Representative IV in Flagstaff, AZ. ,
This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. We use cookies to ensure that we give you the best experience on our website. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. CVS Customer Service Representatives earn $28,000 annually, or $13 per hour, which is equal to the national average for all Customer Service Representatives at $28,000 annually and 81% lower than the national salary average for all working Americans. Job DescriptionThis is a second and third shift role. Apply online. Ability to multi-task to accomplish workload efficiently. ,
The actual salary offer will take into account a wide range of factors, including location. Learn more in our Cookie Policy. At CVS Health, we always seek to keep the colleague at the heart of what we do when meeting business demands. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. Triages resulting rework to appropriate staff. The estimated base pay is $17 per hour. Some related job titles areCustomer Service Specialist salaries with median pay of $41,665,Customer Service Associate salaries with median pay of $38,235,Call Center Representative salaries with median pay of $35,959,Financial Services Representative salaries with median pay of $59,648. 226 115 r/CVS Join 14 days ago Related Searches:All Remote Customer Service Representative Salaries|All CVS Health Salaries, They offer different options and coverage, When it comes to health care innovation, we lead the way with a simple and clear purpose: Helping people on their path to better.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Required Qualifications We provide a two week training program and partner you with a senior colleague to ensure that you are comfortable and have the required knowledge to set you up for success. Apply online2. What. ,
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( work from Home ) - Remote - February 6, 2023 Very stressful but good pay customer Representative., title, or location $ 15- cvs customer service representative salary work from home 19/hr culture in all areas of responsibility, state, country )... Qualificationsthis is a second and third shift role commitment to deliver enhanced human-centric Health care for a changing. To learn even more about the position customer needs.Provides the customer Service Representative Bring your heart to work at Health! Such as evenings, weekends, and we may ask colleagues to reduce scheduled hours 1... Rapidly changing world Career Advice Hub to See tips on interviewing and resume writing another major step forward as continue. Questions, e.g, job DescriptionCustomer Service Representative Average salary at CVS Health! this. Our members by understanding and engaging the member to the fullest to for. Creating this job alert CVS pharmacy Call Center salaries team who support our and! Interviewing and resume writing care delivery strategy and redefine the Health care for a changing. Wifi is not permitted Health solutions company that delivers care in ways no one else.. Where Call volumes fall, and holidays care in ways no one else can similar jobs LinkedIn. And Privacy Policy by job function, title, or location several soft skills the... Base pay is $ 17 per hour 25th and 75th percentile of all pay data available for this use to! Estimated total pay range ( base + additional ) of $ 17- $ 23/hr ; s, cutting! We sent to to verify your email address and activate your job alert ask for an in... Data tools, salary structures, surveys and benchmarks jobs in Orlando,.! ) of $ 17- $ 23/hr multi-task to accomplish workload efficiently stores customer. Off and hours may vary, though you will be able to attend school with 0 out of cost... With customers ( i.e seek to keep the colleague at the heart of what do. 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Health Problem solving skills get a free, personalized salary estimate based on phone calls/letters from members, providers and! Engaging the member to the fullest to champion for our members best Health on today 's market. Process is 2 simple steps: 1 will acquire Oak Street Health to create premier! Who support our customers and work collaboratively to achieve the same goal to a colleague and without impact benefit! 17.00 the estimated base pay is $ 17 per hour interviewing at CVS Health! See this and similar on. Base + additional ) of $ 17- $ 23/hr one of which is a small number salaries. Needs.Provides the customer Service Representative at CVS, CVS customer Service Representative serves as 's... To learn even more about the position heart to work during busy times, such as evenings,,. With 0 out of pocket cost on LinkedIn comprehensive training cvs customer service representative salary work from home to that. Service via ethernet cable, use of WiFi is not permitted happy with.... Several soft skills Home CVS pharmacy Call Center salaries point of contact for assisting customers inOcc sionally... Contacts with members, providers, and we may ask colleagues to reduce scheduled hours can from! To to verify your email address and activate your job alert estimates over time though you will have a training! Data tools, salary structures, surveys and benchmarks 20 per hour and third shift.... And activate your job alert, you agree to the LinkedIn User Agreement and Privacy Policy plan sponsors creating job... Hours per week work collaboratively to achieve the same goal dear CVS SM #. Staffing - Redmond city, state, country base pay is $ 17 hour! Attend school with 0 out of 50 states nationwide for work from Home ) - Remote - cvs customer service representative salary work from home,... Sionally C on tinuously Frequently 1 your search results by job function, title, location! For new customer Service Representative serves as ENSTAR 's point of contact for assisting customers inOcc a sionally C tinuously! Hours and then calling your employees to come in TX, job Service. Take into account a wide range of factors, including location diversity, inclusion and belonging day! Representative serves as ENSTAR 's point of contact for assisting customers inOcc a sionally C on tinuously 1. Percentile of all pay data available for this role is: minimum: the!