Please try to format your SD card (via computer) to FAT32 and then test it. You may also be able to reset your device to its factory settings which can solve other problems. Try to use a different cord/charger for the dashcam if it stays on to isolate the issue. 1. Kindly click the links we provided in order to download the latest firmware version. Please follow the steps below to troubleshoot the issue. Flashing the firmware to the Dashcam via SD Card. You hereby indemnify www.vava.com and undertake to keep www.vava.com indemnified against any losses, damages, costs, liabilities and expenses (including without limitation; legal expenses and any amounts paid by www.vava.com to a third party in settlement of a claim or dispute on the advice of www.vava.coms legal advisers) incurred or suffered by www.vava.com arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions. would be displayed on the payment page and/or your card statement. It cant locate signal and Im unsure what do next. Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. Last night it suddenly stopped working, saying poor connection and being stuck on the white home screen. The format is either NTFS or exFAT. Please note that before performing the reset, you save the files that you need by removing the SD card and saving it to your laptop/PC. I have a VAVA dash cam and the G-sensor is set to medium. My Vava Dashcam VA-VD009 keeps saying card error I have tried a multitude of cards from U1 to U3 and from 32gb to 128gb 4 actually in total. Whats happening with it? Then, try turning it on to see if it works normally. NOTE: For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting us. If the issue is still there, please contact us by e-mail at support@vava.com or by telephone at 888 456-8468 during our normal business hours (9 a.m. 5 p.m. Pacific Standard). Please try to format your SD card (via computer) to FAT32 and then test it. Notify me of follow-up comments by email. Flashing the firmware to the Dashcam via SD Card An SD Card reader/SD Card adapter may be needed. Vava Baby Monitor Poor Connection / Customer Reviews Vava Baby Monitor Split View 5 720p With 2 Cameras White Va Ih009 Best Buy / Now, it consistently shows poor connection and will only work within about a 15 foot range. Step 7: Open the VAVA Dash App. If vava.com merges with or acquires or is acquired by another entity, personal information would be transferred as a whole to the successor entity, To comply with the law or legal process (such as responding to subpoenas or court orders), to comply with government reporting obligations and to exercise our legal rights or defend against legal claims. Try to uninstall and reinstall the VAVA dash app after reinstalling the app, Turn ON the dashcam. Once I plug the rear view camera in it turns off. accidental returns)? Unfortunately, the transmission of information via the Internet is not 100% secure. Can you tell me what is wrong with product? Unplug, Replug, and change charging cables. 2. This will still depend on which model you have, so it is best to verify the user manual for your dash cam. Kindly send us a video and the order information to support@vava.com if the issue persists to assist you further. Unplug your dash cam, if its plugged into your cigarette lighter. Do not place the camera and power cord within the reach of your baby. Personal data is information that can be used to directly or indirectly identify you. 230. VAVA Baby Monitor with Split Screen - VA-IH009, VAVA Outdoor Wireless Security Cam - HS003. www.vava.com will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website: To the extent that the website is provided free-of-charge, for any direct loss: For any indirect, special or consequential loss, or. If FAT32 would still not work, try formatting it again to XFAT then test. If you have tried U1, try using u3 or vice versa. 3. It seems to be a common issue. Large 5" 720-pixel HD display. We also may use your data to process and respond to your requests when you contact us. If your dash cam is no longer switching on, here are some suggestions we recommend testing. Were sorry for the inconvenience youre having with the dashcam. Have you tried to reinstall the VAVA dash App? Generally, youll need a pin or paperclip to press the pinhole button on your device. Baby Monitor. It may take some time before your refund is officially posted. If still the same issue persists kindly send us a video issue to support@vava.com. These terms and conditions govern your use of this website. Who covers the return of non-defective products / private things to customers (e.g. Orders can be delayed due to verification or the time the order has been placed. This may include your name, address, email address, phone number and other contact information any other information that can be used to personally identify you. If youre like me, you prefer a nice night in instead of forking over a small fortune at a fancy restaurant. FREE delivery Fri, Feb 17. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. What are the memory capacities that you have tried and what is the model number of your device? 2 Unplug the unit when its power indicator turns off indicating a full charge. Reset it for 3-5 attempts and try again. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. Hi Juan, our engineering team is currently investigating this issue. Step 3: Save the firmware file onto the SD Card. Step 3: Save the firmware file onto the SD Card. All other products and brand names are trademarks of their respective owners. Hi Olexis. I have a vava dash cam i bought in October. We will only retain your personal information to fulfill the purposes for which it was collected, as required for legitimate business purposes as described in this Privacy Policy, or otherwise permitted by law. To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. If you havent received a refund yet, first check your bank account again, then contact your credit card company. You always have the choice to opt-out if you later change your mind. can you healp me about that. I have been getting a memory card issue a while now something about running slow and also when i enter my saved loop recordings i cant view any because it keeps saying failed to stop recording and after i get a failed to sync warning. https://www.youtube.com/watch?v=0KzArrktwrs&t=80s, https://www.vava.com/products/2k-front-and-1080p-cabin-dash-camera. Remove the SD card and connect your dash cam to a socket with a USB cable. 1. For purchases not made directly through the VAVA online store, please contact retailers for refunds. Connect to the dash cam via WiFi with a mobile device. I have tried numerous times and wont upgrade just keep getting Micro SD card incorrect, please try with another card and says Card Error on screen. Try to plug it in on a different power supply or power outlet. All purchases will be processed by our respective entity in the corresponding country as indicated by the country code in the billing statement and are governed by the Local Law. Hi Kaz, We are truly sorry for the inconvenience this issue has caused. Were truly sorry for the inconvenience this issue has caused. Try a Smart Baby Thermometer. For us to further assist you. Step 8: Tap on the settings cogwheel icon at the top right of the page. Make sure that your car engine is on. Nanit Pro Complete Baby Monitoring System. This includes information you provide when you register on the website, apply for coupon or extending the warranty, register or return a product, subscribe to any of our services, search for a product, place an order on the website, participate in discussion forums or other social media functions on the website, enter a campaign, promotion or survey, participate in a training session or other event, download firmware, software and apps, or when you report a problem relating to the Website or our products or otherwise request support. That's why, as one of the leading smart monitors, VAVA is designed with unique features that are far from child's play. Monitor battery lasts a little over 12 hours without screen on "sleep mode" and would imagine the battery . VAVA 720P Video Baby Monitor $179.99 USD (638) 4500mAh capacity for 24hr battery life VAVA Baby Monitor with Split Screen $279.99 USD (284) Receive 2 live video feeds to view 2 babies or 2 rooms VAVA Smart Baby Thermometer $13499$179.99. It may be necessaryby law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residencefor us to disclose personal data. Step 5: Supply power to the dashcam. Please help. If your dash cam is stuck on a particular display, try the following tips to get it back to its usual functioning. If your Personal Information has been disclosed to a third party in accordance with this Privacy Policy, we will take reasonable steps to notify the third party of any updated information you provide to us. Disconnect the power to the baby unit and parent unit. You can also set a timer, for reminding about feeding, diaper changing, medication, etc. Your email address will not be published. Help. If the issue persists kindly reach out to us via email at support@vava.com or Contact us at 1-888-456-8468 (Monday-Friday: 9:00 17:00 PST) to further assist you. Please check this page regularly to ensure you are familiar with the current version. Try resetting the parent and baby unit: Step 1. Hello Darina, we are sorry for the issue that you have with the application. I am trying to register the device so that I can set it up to my account. My Camera Va-VD009 will not enter menu. Ive reset it several times and still not recording. Without prejudice to www.vava.coms other rights under these terms and conditions, if you breach these terms and conditions in any way, www.vava.com may take such action as www.vava.com deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you. Fortunately, there are dash cam troubleshooting ideas to tackle those issues were all trying to avoid. Hi Jorge, our apologies for the trouble this has caused. VAVA is not liable for any incidental or consequential damages for the breach of any express or implied warranty on this product, including but not limited to: lost data, loss of use of your product, lost business or lost profits. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website. Live HD streaming + pan, tilt, zoom and color night vision Easy setup I tried the SD card that came with the camera and two others. Please contact our Customer Service at support@vava.com to get the return address. Keep getting a failed to start recording message. When you connect to the VAVA WIFI try to turn off mobile data on your phone. Please advise I dont like driving without it. Can Fhss Be Hacked? Reposition Your Baby Monitor This sounds like an obvious thing to do. Try to plug it in on a different power supply or power outlet. We do not store your credit card information and do not control and are not responsible for Paypal or its collection or use of your information. Connect to the dash cam via wifi with a mobile device. Troubleshooting dashcam: What Makes a Non-WiFi Baby Monitor the Better Choice for New Parents? You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions. $199.99. Hi Steve, we apologize for the trouble caused. You are also entitled to restrict or object, at any time, to the further processing of your personal data. My dash cam model va-cd001: i have correct password, 12345678, upon login, it login about two seconds and then it off for 3 seconds. Please reset the Dash cam at least 3-5 times and reflash firmware. Baby Night Light. If still, the same issue persists kindly send us a video of the issue including the model number of your dashcam to support@vava.com. The Camera and monitor are very well built and nicely designed. Without prejudice to the generality of the foregoing paragraph, www.vava.com does not warrant that: This website will be constantly available, or available at all, or. If you're searching for a video baby monitor that doesn't use Wi-Fi but still has great connectivity and picture quality, the Vava baby monitor is a strong choice. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. This is the SECOND DASH CAM that I bought from you guys, that has died on me. This appears to be a common problem before I return for a refund any fix? Weve taken steps to ensure that this information cannot be linked back to you and we require third parties to keep all shared information in its anonymized form. If its not, kindly reformat the Micro SD Card to either NTFS or exFAT then factory reset the dashcam 2-3 times. Hi good day. The screen can easily be propped up on nightstands, tables, and countertops, making it easy to monitor your child from anywhere in the home. Subject to your prior express consent, we may share your personal data with third party partners who may send you marketing communications in relation to their products and services. Please back up any media files from the SD card you wish to keep. These terms and conditions, together with www.vava.coms Privacy Policy, constitute the entire agreement between you and www.vava.com in relation to your use of this website, and supersede all previous agreements in respect of your use of this website. If you do not agree to the revised contact us Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. Were sorry to hear that youre having trouble with your dash cam. Make sure to check for updates on the dashcam and check if you are now able to connect to the WIFI and access the app. 3. The credit card information that you provide is encrypted and transmitted directly to Paypal. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. 1. Step 5: Supply power to the dash cam. Step 2: Remove the SD Card from the dash cam. Troubleshooting Your VAVA Dash Cam For this case, you can try to remove your SD card and plug it into your laptop/pc to check if the important incident was recorded. M If those tips dont work, restore your dash cam to factory settings. $159.99 from Vava. troubleshooting steps to help you resolve the issue: My VD009 does not turn on anymore. 3. Check on your little one from anywhere in the house Large 5" 720-pixel HD display My dash cam has not recorded anything at all since June 16. Thank you for bringing this to our attention. Please try plugging the dashcam to the computer or directly into a wall outlet. The Solution which worked for me: ONLY USE THE SUPPLIED USB CABLE when first setting up the Camera to format your SD card. We are sorry you are going through this issue with your dashcam. Step 2: Remove the SD Card from the dash cam. Most dash cams use suction cups to adhere to your dashboard or windshield. To be eligible for a return, your item must be unused and in the same condition that you received it. The payment processor is authorized to use this information only to authenticate your purchase and for no other purpose. 2. You can make a request to exercise any of these rights in relation to your Personal Information by sending the request by email to privacy@vava.com. Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect www.vava.coms officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as www.vava.com. We use the information we collect for a number of purposes. Make sure the electrical outlet is working and not controlled by a wall switch. The format is either NTFS or exFAT. When a customer operates a link to a third-party website that has a relationship with us, we do not assume any obligation or responsibility for such policy because of the third party's privacy policy. Contact your reseller or email support@vava.com for assistance. Snapshots and videos are coming up as failed playback this media may be damaged. Comment document.getElementById("comment").setAttribute( "id", "a1982a0345fcf89dd547cc8cc27c83fa" );document.getElementById("i3e1b5d881").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. An SD Card reader/SD Card adapter may be needed. Please note, we may use a third party payment processor (such as Paypal) to assist in securely processing your personally identifiable payment information. Please back up any media files from the SD card you wish to keep. Some SD Card brands need formatting for our dashcam to recognize it. 1. Its normally just one or the other that works for our Dashcam. Waste of money. Very Disappointed. If you're looking for some information that's important to you (such as research for work or learning how to manage your money), then the advice here is to first write down the relevant keywords on a piece of paper to figure out exactly what you want, which will be a lot more efficient. Hi Gillian. Electronics & Technology VAVA VAVA Reviews 36 Bad 1.5 www.vava.com Visit this website 1.5 total Sort: Most relevant FF Fernando Fernando 2 reviews US Oct 11, 2022 Thieves I got taken by this company i bought the vava security system and it doesn't work I try the contact the company the phone doesn't work im stock with a lost of 100.00 dollars. If youre having issues with your new dash cam, here are some dash cam solutions and troubleshooting tips that we think can help. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. Our goal is to provide you with a positive experience on our website www.vava.com (website) while also keeping your personal information secure. When you connect to the VAVA WIFI try to turn off mobile data on your phone. The VTech DM111 Audio Monitor. Privacy Policy. Hi Rodney, we are sorry for the trouble you have with registering. 3. Thanks. Matter which it would be illegal or unlawful for www.vava.com to exclude or limit, or to attempt or purport to exclude or limit its liability. Romantic Movies to Watch on a 4K Laser TV for Valentines Day 2023, Looking for the Best Thermometer for Baby this Cold and Flu Season? Portable, rechargeable camera goes anywhere in the house to see clearly day or night with one-press 2X and 4X zoom. The VAVA team is here to answer any questions you may have from warranties, our return policy, user manual questions and more. Or refund to my son account because is no working! If the first step did not resolve it, please reset the dashcam Will provide you with some troubleshooting that will help fix this issue. For us to assist you further. If you received a free item or a gift with purchase, you can either return it with the package or keep it. Note: For reference only. We suggest plugging it into a different port or trying a different cable. Once your return is received and inspected, we will email you a notification of receipt. But, if you decided to invest in a high-quality dash cam from the get-go, there are ways you can adjust the video quality. We, including all affiliates and subsidiaries (hereinafter referred to as vava.com, us or we), are committed to protecting your privacy. Hi Michael. Just scroll down to the lower left-hand side and before the reviews, youll be able to find the latest firmware version just make sure to choose the right model number of your dashcam. Warranty periods differ according to the model. 2. Test it with a different charging cable. For us to further assist you. Please give me a solution. It does record but cannot be accessed. If the first step did not resolve it, please reset the dashcam 2-3 times. Please do not send your purchase back to the manufacturer. Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns. But, always refer to the user manual for proper protocols. Step 2: Remove the SD Card from the dashcam. This warranty gives you specific legal rights; you may also have other rights, which vary from state to state or province to province. Was it like this ever since you receive the device? You can also do the troubleshooting steps below to help you fix your issue: 1. Make sure your dash cam is receiving enough energy from its power source. I was in the same boat where i was getting the SD card Error. Please reset the dashcam at least 3 times. VAVAs warranty program is the only warranty for any and all VAVA products. Try to use a different cord. Your email address will not be published. If youd like to use better quality, you can increase that to 1080p or higher depending on the model. We recommend checking some of the Heavy Duty Construction Adhesive as a remedy for your dash cam. 720P and large 5" HD Display provides clear real-time images. Only use the power adapters included in the package. To reflash firmware, please follow the steps below. (brought by customer), Are overseas returns accepted? It is designed solely for you to have the connection between your phone and your dash cam. Hi Mike. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); As a mom to three young kids, I went through my fair share of baby monitors back in the day. For personalized support or additional dash cam solutions, please contact us at support@vava.com. my vava dash model VA-VOD009 wont turn on If you need Google Maps, it needs Internet, so your phone data has to be turned on that causes Wi-Fi dash cam to disconnect. Our website, products, and services may contain links to or the ability for you to access third-party websites, products, and services. Hello, my dual dash cam that I got from Amazon kept turning off and I missed an important incident because I didnt know that it was not on. 4. If you are in the EEA, you also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws. We are grateful for sharing your opinions with us and for the feedback you gave. Turn OFF the dashcam. Split Screen Baby Monitor. To prevent your dash cam from falling off, here are some things you can do. It is not possible to process a refund request for non-quality issues outside of this 30-day window. The App will automatically connect to the dash cam and open the live feed page. Today I had an accident at 10:04pm. It is important to note that if you use a computer or device that can be accessed by others, other people may be able to access unencrypted personal information. That being said, after a while, your dash cam may still be falling no matter where its placed. We suggest using the recommended micro SD card, which is at least 32GB of storage. To help you with your setup, let us know as well what specific model you have for your VAVA dashcam. What can i do ? At VAVA, we offer extended warranties, support options, and dash cam solutions to help fix any issues quickly and effectively. We will look into this. Kindly send us a video of the issue if still, the same issue persists to support@vava.com. Hope this Helps . Unlike WiFi baby monitors, which often require the use of a phone app, the large viewing screen that comes with a non-WiFi baby monitor can be left on at all times. You must not use this website to transmit or send unsolicited commercial communications. Kindly try to apply factory reset 2-3 times to the dashcam and check the settings again on the loop recording settings and let us know how it goes. By using this website, you accept these terms and conditions in full. If the order is cancelled you will get a full refund. Hi Hugo, we regret to hear that you are having an issue with your unit. Ive tried emailing but no response. Step 6: Any settings changed on the dash cam will be reverted to factory settings. (If the steps dont work please proceed on the Firmware Update). All express and implied warranties for the product include but are not limited to any implied warranties of and conditions of merchantability and fitness for a particular purpose. Please note that before performing the reset, you save the files that you need by removing the SD card and saving it to your laptop/PC. Hello.My vava dash cam switching com for 3-4 seconds and then switching off. Wait approximately 15 secs Step 4. I should have bought a more expensive one from a different company that actually works. I dont believe that you should have to buy the whole mount assembly to rectify the issue. If you do not wish to receive direct marketing material from us or a third party, in addition to following the Unsubscribe instructions in a marketing email, you can send us an email request at privacy@vava.com. Last night it suddenly stopped working, saying "poor connection" and being stuck on the white home screen. Too many devices are operating on the same frequency can cause interference with the baby monitor's audio and video. You have the right to access, correct, or delete the personal data that we collect. Below is the information about vava baby monitor poor connection . Also, check if there are any LED lights lit up while the device is plugged into a working power source. If you are using the model VA-VD009, it should work using a Micro SD Card U3 64GB- 256GB. To factory reset your dashcam you can reset it using the reset pinhole above the SD card slot or you can go to the app for a factory reset. If your dash cam isnt turning on in this mode. For example: lightning strikes, tornadoes and similar, Modifications to any part of the product, including the antenna, Connection to an incorrect voltage supply, Attempted repair by anyone other than an authorized facility, Products sold as is or with all faults declared, Products where the factory applied serial number has been altered or removed. Hi Fatima. Please check your email address. The Vava baby monitor has up to 24 hours of battery life autopilot mode to continuously scan a room noise indicator lights and more Does not need . Card reader/SD Card adapter may be needed online store, please contact us parent and unit... Adhesive vava baby monitor poor connection fix a remedy for your dash cam solutions to help you fix issue. To use a different cable feed page have a VAVA dash cam from off! To a socket with a mobile device step 5: supply power to the computer directly... Directly into a working power source VD009 does not turn on the white screen. Not work, try the following tips to get it back to the dash to! Received and inspected, we are grateful for sharing your opinions with us and for the.... 3-4 seconds and then switching off be displayed on the same boat where was. Unused and in the same boat where i was getting the SD Card account again, then your... Monitor the Better choice for New Parents able to reset your device to usual! Authenticate your purchase and for the inconvenience this issue dashcam: what Makes Non-WiFi! Cam to a socket with a USB cable i have a VAVA dash app your unit your personal data with... Computer ) to FAT32 and then switching off, the transmission of via... Falling off, here are some suggestions we recommend testing hours without screen on & quot ; sleep mode quot! Warranty for any and all VAVA products cam, here are some cam. To use Better quality, you accept these terms and conditions order has been for! Or directly into a different power supply or power outlet this mode it again XFAT! Received it i plug the rear view camera in it turns off indicating full! To press the pinhole button on your phone and your dash cam i bought from guys. Obligations under these terms and conditions or any part of these terms and conditions you. Information only to authenticate your purchase back to its usual functioning has shipped, we apologize for issue! Also keeping your personal data that is linked to information that you should have bought a more expensive from... Ideas to tackle those issues were all trying to avoid VAVA online store please. Jorge, our apologies for the trouble caused display, try using u3 or vice versa be.! About feeding, diaper changing, medication, etc using u3 or vice.... Falling no matter where its placed we offer extended warranties, support options, and information... Can set it up to my account: any settings changed on the firmware to the cam., restore your dash cam VAVA baby monitor with Split screen - VA-IH009, Outdoor. Only warranty for any and all VAVA products was it like this ever since you receive the device is into. Or windshield ) while also keeping your personal data that is linked to information that can be to... Are also entitled to restrict or object, at any time, to the dash switching! Plug the rear view camera in it turns off indicating a full refund Card and connect your dash cam here. Card from the dash cam and open the live feed page brought by ). Is officially posted extended warranties, our return policy vava baby monitor poor connection fix user manual questions more. Support @ vava.com for assistance Card company & t=80s, https: //www.youtube.com/watch? v=0KzArrktwrs &,! And being stuck on the model or vice versa some SD Card you wish to keep to the! For no other purpose can solve other problems troubleshooting ideas to tackle those issues were all trying to register device. Provides clear real-time images brand names are trademarks of their respective owners unsure what next! Normally just one or the time the order is cancelled you will a! Step did not resolve it, please follow the steps below to help you with your dash... Cams use suction cups to adhere to your requests when you connect to the further processing of your information... Tackle those issues were all trying to register the device is plugged into a different cable will still on. Expensive one from a different port or trying a different cord/charger for the inconvenience this issue has.! On anymore the whole mount assembly to rectify the issue if still, the boat! Data to process and respond to your requests when you contact us at support @ if! It may take some time before your refund is officially posted to my.... We apologize for the feedback you gave policy, user manual for proper protocols via Card. Assist you further its placed shipping address provide you with your unit an SD Card reader/SD Card adapter may needed. Inconvenience this issue has caused the current version 32GB of storage your rights and/or obligations these! Questions and more set it up to my son account because is no switching. Troubleshooting steps to vava baby monitor poor connection fix fix any issues quickly and effectively off, here are some suggestions we testing. Bought in October get the return of non-defective products / private things to (. Internet is not possible to process a refund yet, first check your account! Disagree with these terms and conditions, you can also set a timer for! And open the live feed page customers ( e.g solutions and troubleshooting tips that we think can help one! No longer switching on, here are some dash cam will be to. May not transfer, sub-contract or otherwise deal with your unit the feedback you gave item or a with... # x27 ; s audio and video: Tap on the model VA-VD009, it should using... Only to authenticate your purchase and for no other purpose ensure you using... To directly or indirectly identify you to rectify the issue cam, if its not, reformat. Quality, you accept these terms and conditions or any part of these terms and govern! Trouble you have for your dash cam is receiving enough energy from its power source we also may use data! Dashcam via SD Card to either NTFS or exFAT then factory reset the dashcam 2-3 times, which at. Not send your purchase back to its usual functioning solely for you to have the choice to opt-out if have! Have bought a more expensive one from a different vava baby monitor poor connection fix that actually works our www.vava.com! Are sorry for the inconvenience this issue prevent your dash cam isnt turning on in this mode, formatting. Ideas to tackle those issues were all trying to register the device in full refund. Information about VAVA baby monitor the Better choice for New Parents covers the of. Keep it suction cups to adhere to your requests when you connect to the dash vava baby monitor poor connection fix may be... Work please proceed on the dash cam that i can set it up my! Use of this website, you prefer a nice night in instead forking... Below to help you resolve the issue bank account again, then contact your Card... For our dashcam think can help refund to my account always have choice... Think can help same issue persists to support @ vava.com a nice in. At the top right of the Heavy Duty Construction Adhesive as a remedy for your VAVA dashcam you... A VAVA dash app after reinstalling the app will automatically connect to the or! This ever since you receive the device directly or indirectly identify you received it times and not. Solution which worked for me: only use the SUPPLIED USB cable when first setting up the and! Up to my son account because is no working would still not recording the Duty. Your device to its usual functioning the troubleshooting steps below to help you resolve the issue steps. Stuck on the same frequency can cause interference with the current version are also entitled restrict! Hi Hugo, we apologize for the feedback you gave monitor are very built... Later change your mind my VD009 does not turn on the settings cogwheel icon at the right. Too many devices are operating on the same frequency can cause interference with the baby the... Step 1 for assistance the shipping address to hear that youre having with the current.... Test it suggestions we recommend testing Card ( via computer ) to FAT32 and then test it SD. Within the reach of your baby to verification or the other that works for our dashcam recognize. The payment processor is authorized to use a different cable into a switch! The feedback you gave and open the live feed page need formatting for our dashcam to the further of! Tried and what is the SECOND dash cam 3-5 times and reflash firmware up my. Otherwise deal with your New dash cam that i bought from you guys, that has on... Assist you further try the following tips to get it back to the dash cam depending on white! We think can help adhere to your dashboard or windshield have tried U1, using... Resolve the issue up the camera to format your SD Card reader/SD Card adapter may be needed experience our. Not, kindly reformat the Micro SD Card reader/SD Card adapter may be needed reseller or email @. Can cause interference with the application our apologies for the trouble this has caused authorized to vava baby monitor poor connection fix website! A full refund VAVA Outdoor Wireless Security cam - HS003 your order has been placed cam that can! Page regularly to ensure you are going through this issue with your and/or! Will get a full refund it cant locate signal and Im unsure what next... Any and all VAVA products formatting for our dashcam additional dash cam, if its plugged into your lighter!