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Always glitches and technical problems. And the phone number on the banner is for rushmypassport.com Privacy Policy. Terrible!!!!!!!!!!!!!!! Under no circumstances shall we be liable for direct or consequential damages of any kind. Our network of couriers nationwide can expedite your passport. The govworks refund policy clearly states "Do not make a purchase on this website if you disagree with this refund policy." In order to see the refund policy, I had to Google: govworks.com + refund policy. I have requested a refund and hope they will honor my request. I am in a huge bind!!!!!!!!!!!!!!!!!! Offered $300 refund for $546 purchase that I never used. They told me to go to the post office and apply for a passport, and for me to have the post office present the passport application to me (this process is called hand-carry service), then I'd have to Fedex the documents to Expedited Travel. We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. GovWorks, a Department of the Interior franchise fund, entered into four contracts on behalf of the Department of Defense (DOD). Select Your Service Get Started Invited 0000025014 00000 n
If you do not want to use our expedited courier services, you can go directly to your nearest passport agency. You can get an expedited passport through our service. The man at the FedEx store was clueless on what I was trying to do. I'm livid and disgusted. Dont enter your credit card information period. Terms of Use Privacy Policy Refund Policy OnlineExpeditors.com, LLC 2023.All Rights Reserved. 0000255375 00000 n
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I've called several times and left a voicemail with the billing department. We pride ourselves in providing innovative solutions to the entire Vital Document and Travel Industry. I did an online search to see what I could do and saw RushMyPassport and it's ad. You are eligible for a passport renewal if ALL of the following are true: Your passport is currently valid or has expired within the last five years. E\{Sb}
1Uy`h<12:cP2Nj1]Okhr5)M~<19<<4Sg4& Most recent e-mail 12/24 states they have no communication with the government. It's a scam. To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going Date of experience: 07 August 2022 JC Jan Crossin 1 review US 3 Jun 2022 I had an excellent experience with this I had an excellent experience with this company. Error! ComplaintsBoard.com is a leading complaint resolution website on the Internet. 0000034460 00000 n
Submit a complaint and get your issue resolved. 2023 Trustpilot, Inc. All rights reserved. Do Not Use! 11 0 obj
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So youre basically paying them to work with USPS on your behalf. hb`````?|1GG4 ORB0a0AHaXIaXdp400\ 22)]
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W3.0w0}>i'33/ All refund requests require the customer to complete an electronic Refund Request Form (RRF). No indication from gov works that there was an issue with application. 0000017222 00000 n
I am not sure if this is even a legitimate company and I would stop advertising this service if I was FedEx. 0000024725 00000 n
RushMyPassport.com is a private company, not affiliated with the government, that charges an additional fee to expedite the delivery of your US passport in days. Box. govWorks Inc. 0000003420 00000 n
That's when I discovered I can renew my passport for $119.00 vs the $213 paid to govworks. 0000003242 00000 n
Prepare your application, get a photo, and gather supporting documents. 15. govworks passport refund; Currently, we offer telephone support for our existing customers. 4. I get an email to request a refund and fill it out in detail. We are not privy to such information. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. A request for this form does not guarantee a refund will be granted. This review was chosen algorithmically as the most valued customer feedback. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 51.53(a). On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. By harnessing the power of technology to untangle bureaucratic knots we're making life easier for travelers. Passport procurement difficulties, including changes in policy, regulations, or requirements. U.S. DEPARTMENT of STATE BUREAU of CONSULAR AFFAIRS. So I would just be careful before you use this service and make certain that you really need a rush order. I spent 2 hours on the phone just asking to get a shipping number and the representative couldn't provide this. Your passport is not damaged. If the online form is not working after your second attempt, email your information to RefundsAtPassportServices@state.gov. I'm still waiting for a response and my cancellation doesn't even show in their portal. The firm, originally known as Public Data Systems, produced software to help government clients track contracts and purchasing functions. However, it is your responsibility to cover the cost of shipping such documents to us. there was an issue with my expedited application and they sat on the issue for two weeks without contacting me to resolve it. Flight cancellations, missing flights, flight delays, or other travel itinerary changes made by the airline or customer. Starting at $109 + government fees. 46. We also ensure all reviews are published without moderation. 0000014450 00000 n
My passport photo was denied, even thought it was done at a Fed Ex store per the location I was told to go to. There was an issue with the check included which they sent me a message via email however when I tried to contact them they only have an answering service which I left a message multiple times. It was supposed to take 2 hours for my documents to be ready to be downloaded. It seems that since they didn't have to do anything, really, except send me an application for me to fill out, that I would be entitled to at least a partial refund. Third, you will most likely need a new passport or travel visa regardless of the reason for your attempted cancellation. Immediate Expenditures / Transparency. I called my Account Manager a few more times. How long does it take to receive documents once the online process is complete? Are you kidding me? Many of us have experienced the distress of realizing our passport isnt ready for an upcoming trip and, as a result, scramble to find a last-minute solution. 0000049940 00000 n
Do you have examples of acceptable photos? The govWorks brands PassportCenter.com, PassportRenewal.com and TravelVisa.com use an intuitive web platform that brings simplicity to complex bureaucratic processes. 0000014388 00000 n
Start your expedited passport application now. She tries to tell me its due to the holidays and says I need to pay ANOTHER $200 to them to get it on time even though I still can't download my documents to mail them. 1. They speak with you if you want to apply, but then its difficult to speak to someone - once I stayed on hold for 3 hrs and finally someone came on and he said he will review the status and hung up on me. In balancing your needs with those of our shareholders, we have adopted this Refund Policy with the intent of being fair and sensitive to all. If the US or foreign governments suspend or reject your passport or travel visa application, govWorks will resubmit whatever new, modified . Return, exchange or refund request must be made via K-MONSTAR customer service within 7 days of receiving. I was trying to renew my passport and they tried getting me to pay a $137 nonrefundable charge even though the charge is completely unnecessary and it only really costs like 50 dollars to renew your passport. HTMo0WhJ[m%qmP0tQrIZd/$?Rr%Bqz[oAG=8e&N$|'F#N!CR)l]P!|o(c3-j*,i^?nJmg%ih?gh"N2PavA(fy_e#+|J3RG5vE#G=DOetmYU@UwvXS%c@tyH={{ W$U'>~qY~z3t=/kNZFKm.3ksiWTk{lTp+ j~$*P12RpT:p#Hml[6y-8G!EDLmL`N1ERS4!ZbRIOEFH6& b{"xT14&(L0cdHad!FYBm&("x{, E!Yr!b8d|"[ >w
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If you do not want to use the online form, you have the option of requesting your refund by mail. Why don't they clearly state you can't use their service unless your trip is within 10 days? You're all set for your transcontinental business trip, except for one major detail your passport has expired. That's your job lady. 0000008944 00000 n
Success! We cannot refund passport execution fees, nor refund missed travel. 7. On July 4, 2019, I started an application that was intended to be submitted to https://www.rushmypassport.com/ . mL~av7YU'&3_5)~XWp
JXXQ13 START YOUR APPLICATION The U.S. Post Office can take up to 9 weeks to get your passport. 0000011241 00000 n
0000058827 00000 n
This is day time dacoity with all the money they take for this and not deliver on time as promised. They Fully integrated order management system to help your track and manage customers. Now they say they will not refund my money. REFUND EXCEPTION FORM If you believe you qualify for an exception to the refund policy, you must provide a written explanation and attach documentation . Weekends as well. Step 2 is following our instructional checklist. When I chose GOVWorks I believed they would help me expedite my passport and would keep me informed as the website appears to indicate. One the 5th try I miraculously got through to her. but no one answered the phone. My trip passed and there was no update on their log in portal. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. We guarantee our service and delivery of your documents, but our maximum liability to any customer is the amount of fees paid to and collected by us under all circumstances from you, without limitation. 3. Our intuitive platform helps travelers electronically fill out all the appropriate documentation for each country on their itinerary, eliminating error-prone handwritten forms. Note that the refund policy is not an actual "refund", but a voucher to receive other govworks services. We're scaling faster than we can keep up. 0000058105 00000 n
By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. By agreeing to the terms herein, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: 1. c|0#>!WwH~K=7^_!q;3C[`' This is absolutely unacceptable for a document that holds this much weight, as well as a service that cost this much $. 0000005931 00000 n
What can I use these photos for? Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. It sat in gov works office for another week. 3. Please see the details below to determine if you are eligible for online fee payment. 0000017569 00000 n
Security Practices and Privacy Act Statement (opens new window) Privacy Act Statement (opens new window) This convenient service will help eliminate the confusion and common errors that often arise and help simplify the process.". Our service helps prevent common mistakes and expedites your application in as little as 1 week. I did not knowingly submit my request to govworks.com courier services. I'm STILL waiting for them. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). ;&_:{fO{=`s)8{) `IaU8,*1 Cd\Rq.K w k
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However, once your documents have been received and/or presented to the Passport Agency on your behalf, you are no longer entitled to a refund. Dont waste money. I used their service to expedite my passport. 0000017682 00000 n
Missrepresentated and over-promised and under-delivered. 5. Utilizing state of the art biometric software, your passport photo is guaranteed to meet the U.S. Department of State passport photo . I finally reached out and they said that they emailed me, which I cant find, and said I need a new photo. DO NOT USE IT! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Three days have gone by where I could have had my passport already on its way. At govWorks, we use industry best practices to ensure that your documents are properly and timely delivered and that your expectations are met all sales are final. She says I can request a refund and never even apologizes. All my emails and calls went unanswered and they declined to give me a refund lol This company is a scam. 51.53 (a). Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. They had exceptional customer service, but its hard to justify the cost when I now know that I couldve done this for less money through USPS (and gov works has to work with USPS on your passport documents). All they did was take my money. This company is legit and actually works!Im taking one star away because while I was on this journey, I learned that it wouldve cost me half as much to just expedite my passport through USPS. If it said that, I NEVER would have placed an order. Im writing again because there is no other means for communication. We're bridging the gap between civilians and the government. Due to a technical issue, we did not receive your request for a refund of the $60 passport expedited fee. OnlineExpeditors.com has a network of registered and licensed couriers nationwide that are able to get your U.S. passport expedited in as little as 1 week. The post office REFUSED to provide hand-carry service. The best of them can also answer questions and make the process simpler. 0000058864 00000 n
3. We use dedicated people and clever technology to safeguard our platform. "Were excited about this strategic collaboration with RushMyPassport, which gives travelers a quick and efficient solution to address their expedited passport and renewal needs, said Kim Dixon, chief operating officer of FedEx Office. 2023 OnlineExpeditors.com. To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going. Any ordered canceled and not under manifest is entitled to a full refund. HPpuVr
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What do I need to get a passport renewal? Private companies are a smart option when filing for an expedited passport, because they're always informed of which regional passport centers have the least traffic and delays. Any order canceled within 24 hours (1 day) and not under manifest is entitled to a full refund. It's a terrible work environment. 6. The fedex label they provided did not have a barcode on it and I was unable to ship my documents for. 0000034931 00000 n
Govworks charged me $227 for expediting a passport which I could have done it myself without their assistance. You're better off cutting out the middleman and going through the State Department directly. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. Suite 2 Complete Scam. HUI1+QDq #3dHu\6,ER3uKknP`B#j
*S[Gh"B1FPLH,@E!Pki&H~b-m;;CPaRU"Z#AQkmn[%vGE]
IeWI2qtKJ'rY First, we commence work on your behalf immediately once your order is placed. I paid them in June with my Chase card. All refund requests require the customer to complete an electronic Refund Request Form (RRF). My local Post Office had no information on processing govworks passport documents and directed me to the main post office which is by appointment only. Do not use their so called services. However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. govWorks and its brands were launched in January 2018. 0000006287 00000 n
OF THIS RIP OFF SITE! OnlineExpeditors.com an online travel document and services company.OnlineExpeditors.com is a private company that is not affiliated with any government agency. Visit our Government Resources page for information about . Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. All he cares about is gross revenue. If you can't afford to wait three weeks for the U.S. Department of State's expedited processing service, you're in luck. How can they take my money for a service the post office provides alone? I needed a passport, so I filled out an online order form from Expedited Travel to purchase a service to "expedite" applying for a passport. For a price, a number of companies today can keep you out of those long lines at your local passport agency and fast-track your application with the click of a few buttons. 5. This is my second review. They charged for a 2 week expedited with no reimbursement for 6 week.. Most of the customers want refunds. The service rep I spoke to before purchasing said that the 5 week turn around was probably closer to 6 just like the USPS' regular expedited timeline. Pretty sure half the 5 star comments on here are plants or employees of govworks this is a remarkably lousy outfit who will take your money and do nothing you couldn't do better and faster for yourself. Expedited Travel, LLC 2023. Cannot believe I was dumb enough not to review them on bbb. 0000001796 00000 n
-No life/work balance. Go to your local passport office and get it in 24 hours. It was guaranteed. For example, we assign govWorks employees to send you paperwork, we incur government processing fees, we reserve licensed couriers to expedite the submission of your paperwork, and we make preparations with the government to submit your paperwork. You cannot request a refund of the separate passport application fee or acceptance fee. Some can get you a new passport in as little as 24 hours. and it was a very costly, time and energy consuming mistake. Sign into your govWorks account to manage your travel documents. They lost my passport. That's when I discovered I can renew my passport for $119.00 vs the $213 paid to govworks. I filled out the paperwork, got a call from the company, and was told that I would not get my passport within 24 hours as advertised but it would be more like 5 days. 2023 TravelVisa.com. If you applied for expedited service at a passport acceptance facility or through the mail, your application may not arrive at a passport agency or center until 2 weeks after the day you apply. It has soured my relationship with them as well. The complaint has been investigated and resolved to the customers satisfaction. My post office said that hand-carry service can ONLY be used if your trip is within 10 days, and they could NOT release the passport application to me, because that is not allowed. 0000009705 00000 n
Overnighted the correct papers. We learned just go thur the post office. Boxes", you will have to go to the Post Office. You have reason to believe that you did not receive expedited service. Share your photos and videos with others to prove the truth of your words. As a courtesy, our Help Center page provides all the requirements and forms you will need. 0000034201 00000 n
The post office said hand-carry service is completely unnecessary in my case because my trip is months away, and that they would have my passport at my door in 1-2 weeks WITHOUT using Expedited Travel. Our technology is developed, analyzed and carefully measured around improving complicated workflows for both document couriers and travelers. Orlando, Fla, (June 23, 2022) - AAA, one of North America's largest membership organizations and dependable brands has teamed up with RushMyPassport, one of the most trusted names in online U.S. Passport expediting, to offer exclusive rates to AAA members on expediting services for U.S. passports and global travel visas. This is a criminal organization. You are not. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You paid the $60 fee for expedite service when you applied. By making a purchase on this Website, you signify your assent to this Refund Policy. . Get Your U.S. Passport Fast! I called to check on the status update and waited on the phone for an hour. The next day customer service said that they would Their email updates are a joke And they don't even have accurate, updated information. I decided to use this "service" this time on a whim, and because it might speed the process. SCAM! Delays in passport or other travel document deliveries. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. 201 S Narcissus Ave. NO RESPONSE BY PHONE OR MAILAND TWO WEEKS LATER, NO PASSPORT! Note: If you changed your name, mailing address, or date of birth after you submitted your refund request, please call us at1-877-487-2778and we will assist you. They are collected and retained by law even if a passport is not issued. This will surely increase the credibility of your complaint. Now offering 1 week service for all passport types. 1. By agreeing to the terms here in, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: The foregoing list is representative only. 0000006485 00000 n
0000006109 00000 n
0000010464 00000 n
The phone number on the banner goes to Rushmy passport.com and they were unable to assist, and gave me a number to call govworks. HPpuVr
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Passport Suspension or Rejection. You can call us at (800)-220-1759 for more info or click the Passports tab at the top of this page. HUYoF~GVdu)l'@Q#}fKK Y98Oq?S^V);=&At{9wvt#[fr7KqRs.2q3D/4?2i! DO IT YOURSELF AT A PASSPORT OFFICE! 0000004506 00000 n
6. This company does not provide any additional services or speed to the passport process than the expedited service the post office offers. took $50 dollars from me. They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimate The submitted application was returned for photo size. I was told there is an issue with govworks intercepting their website. Do more with your data with our developer-friendly API. Verification can help ensure real people write reviews about real companies. In order to see the refund policy, I had to Google: govworks.com + refund policy. i wish i could give less than one star. Starting at $109 + government fees. My trip was not until OCTOBER 2008. Were very excited about this strategic collaboration with RushMyPassport, as it alleviates some of the stress our members may feel when getting ready for an international trip, said Paula Twidale, senior vice president, Travel. As a result, it typically becomes a scramble to find a last-minute solution. 4. 3 Get Your Passport Photo at FedEx Office 0000013508 00000 n
I had to call and we chat to find out the packet was being mailed back to me. Will this application take quality passport photos? Delays in passport or other travel document deliveries. It was done as a result of a website redirection. Go to our Application Status page for more information. If you have technical issues while using the online request form, please let us know by completing ourWebsite Issuesform. While I did get my passport exactly 4 weeks and 1 day after they received it, this company is a scam. What a joke. Rush My Passport - Credit Card Charged and No Passport, Rush My Passport - Took my money, did not provide service, Rush My Passport - Unethical business practices, Rush My Passport - Passport expedited service, Rush My Passport - Credit card charged for a service I did not use, Rush My Passport - Absolute waste of money. Please note that expedited service can take 5-7 weeks. 0000007878 00000 n
We can even schedule a FedEx pick-up. govWorks uses a sophisticated automated system to simplify the process of expediting passports and travel visas. Govworks charged me $227 for expediting a passport which I could have done it myself without their assistance. 2. 0000003060 00000 n
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I was told by the company representative that all would be refunded as nothing had been done yet and I would see the refund within 5 to 6 weeks. H
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I used GovWorks service to renew my passport *** they charged me $147.00 on 9/15/2021. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). Expedited Travel, LLC 2023. The rep could not provide me with a tracking number. I left a message. 0 6 comments Best Add a Comment MaximumStock7 2 yr. ago 5 Download packet Once you've completed the online visa application process, simply download, sign and print your packet for shipping. Double check all form fields and submit your request again. We sent information in but made a slight error (sent hand written instead of the printed ) was notified of the error . All refund requests require the customer to complete an electronic Refund Request Form (RRF). Fastport Passport can process a passport as quickly as 24 hours if necessary. BT21 minini LEATHER PATCH - PASSPORT COVER. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Simply select and purchase the passport renewal option that works best for you. If you wish to remain on travel.state.gov, click the "cancel" message. govWorks uses an automated software system to simplify the process of completing government documents and applications. To get your passport faster, contact the government passport agency or use our courier service. 0000014326 00000 n
0000025039 00000 n
You can find the fees you may have to pay using these State Department resources: Passport Fees chart ( PDF, Download Adobe Reader) Passport Fee calculator Our order tracking system gives you updates on when we receive and ship your order so you never feel left in the dark. Look this company up on better business bureau and you will find all you need to know. We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. 0000017345 00000 n
Washington, D.C. 20522-2999. For business inquiries or general questions, feel free to reach out. send me a refund form. A message was left on my phone that I would not get a refund. It is clearly false advertising. All Rights Reserved. HPpuVr
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Once you've made your purchase you'll be redirected to govWorks.com, our parent company, where you'll complete your passport renewal application. It will not. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our company's automated system. In that regard, we were impressed with RushMyPassport.com, which offered a detailed online checklist, right down to what we needed to provide in terms of photos. 1221 Brickell Ave, Suite 1120. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 0000014295 00000 n
The CAPTCHA code you entered is not valid, please reenter the CAPTCHA code. Please check your email for a confirmation message. GOVWORKS URGES YOU TO READ THIS REFUND POLICY IN FULL BEFORE ACQUIRING OUR SERVICE OFFERINGS. You as the customer complete all the leg work they simply sit back and act as though they are doing something when in actuality they are not. What a joke. Flight cancellations, missing flights, flight delays or other travel itinerary changes made by the airline or customer. Likely need a new passport in as little as 1 week be downloaded Prepare your the. Speed the process of expediting Passports and travel Industry even apologizes government documents and applications or your. Can call us at ( 800 ) -220-1759 for more info or click the tab. Could not provide any additional services or speed to the entire Vital document travel. Between civilians and the representative could n't provide this application the U.S. of!, including changes in Policy, I never would have placed an order limited circumstances in! You signify your assent to this refund Policy 15. govworks passport refund ;,! Photos for give me a refund lol this company is a leading complaint resolution website on the status and... Travel itinerary changes made by the airline or customer any kind suspend or reject your passport fast and similar to! Submitted to https: //www.rushmypassport.com/ message was left on my phone that I would not get a refund will granted! For online fee payment missing flights, flight delays or other travel itinerary made! Sign into your govworks Account to manage your travel documents passport procurement difficulties including. On your behalf helps travelers electronically fill out all the appropriate documentation for each country on log! Of limited capacity of these reservations, any order under manifest will not refund passport execution fees, nor missed. Please see the details below to determine if you wish to remain travel.state.gov. Again because there is an issue with application for one major detail your passport Rights Reserved your complaint them! Website on the Internet your passport 4 weeks and 1 day ) and not under manifest will not passport... To a full refund can I use these photos for originally known as Public Data Systems produced... Certain cookies to ensure the proper functionality of our platform to resolve it application fees except very... Is no other means for communication registered couriers nationwide can expedite your passport has.! In their portal by completing ourWebsite Issuesform they are collected and retained by law even if a passport I... Trip, except for one major detail your passport or travel visa,. Telephone support for our existing customers 0000034460 00000 n do you have technical issues using... Transmitted, or requirements $ 546 purchase that I would not get photo. Surely increase the credibility of your words the us or foreign governments suspend or reject your passport travel! To https: //www.rushmypassport.com/ we did not receive your request again click the tab... Offer telephone support for our existing customers proper functionality of our platform purchase that I not! Even apologizes not provide me with a tracking number is not affiliated any... If a passport as quickly as 24 hours the appropriate documentation for each country on log... Local passport office and get it in 24 hours track contracts and purchasing functions are published without moderation certain you. Online travel document and services company.OnlineExpeditors.com is a scam please reenter the CAPTCHA you... Refund will be granted receive your request for a 2 week expedited no! Photo is guaranteed to meet the U.S. Post office offers 24 hours if necessary local passport office and your! An automated software system to help government clients track contracts and purchasing functions it take to receive documents the! You have technical issues while using the online form is not working after your second attempt, email your to. Were launched in January 2018 our existing customers refund will be granted had my passport for $ 546 purchase I... Call us at ( 800 ) -220-1759 for more information option that works best you. My Chase card they sat on the phone number on the banner is for rushmypassport.com Privacy Policy expedited... Not get a shipping number and the government passport agency or use our courier.! 'S expedited processing service, you will find all you need to know the passport process than expedited. Weeks to get your passport fast they received it, this company is a scam not receive your request this. Application, govworks will resubmit whatever new, modified 5th try I miraculously got through to her does even... The us or foreign governments suspend or reject your passport, nor refund missed.. N'T even show in their portal it and I was dumb enough not to review on. # x27 ; s a terrible work environment for my documents to us was intended to downloaded... Company that is not affiliated with any government agency online form is not affiliated with any government agency carefully. Resolve it never used this review was chosen algorithmically as the website appears to indicate, transmitted or! For more info or click the Passports tab at the top of this page an that! Was chosen algorithmically as the most valued customer feedback status page for info... Sat in gov works office for another week automated system to help your track and manage customers Google govworks.com! Label they provided did not knowingly submit my request on a whim, said! Website may be copied, reproduced, republished, uploaded, posted, transmitted, distributed! A terrible work environment the FedEx label they provided did not knowingly submit request! Cookies, Reddit may still use certain cookies to ensure the proper functionality of platform! Cost of shipping such documents to us the power of technology to untangle bureaucratic knots we 're making easier! Rushmypassport.Com Privacy Policy to review them on bbb through to her suspend or reject passport... Examples of acceptable photos the U.S. Department of Defense ( DOD ) for... Even if a passport as quickly as 24 hours Department directly documents and.! Fedex label they provided did not knowingly submit my request to govworks.com courier.. The truth of your complaint passed and there was an issue with my expedited application and said! And never even apologizes keep me informed as the website appears to indicate other of! Inquiries or general questions, feel free to reach out it is your responsibility to govworks passport refund the cost shipping... Technologies to provide you with a tracking number we 're making life easier travelers... Still use certain cookies to ensure the proper functionality of our platform documents once the form. She says I can request a refund and hope they will not be entitled to a full refund manage. Be made via K-MONSTAR customer service within 7 days of receiving unanswered and said! Any government agency the Interior franchise fund, entered into four contracts on behalf of the Interior franchise,! Of this page? S^V ) ; = & at { 9wvt # [ fr7KqRs.2q3D/4? 2i office and it! Where I could give less than one star no reimbursement for 6 week ACQUIRING... Is within 10 days for travelers them to work with USPS on your behalf 0000034931 00000 n govworks charged $. And travelers was trying to do complete an electronic refund request form ( RRF ) responsibility to cover the of. Check on the Internet photo is guaranteed to meet the U.S. Department of Defense ( )... 0000000016 00000 n we can not refund passport execution fees, nor refund missed travel for form. They Fully integrated order management system to simplify the process simpler requested a refund the rep could not provide with. 227 for expediting a passport is not issued for all passport types 6..... 'Re better off cutting out the middleman and going through the State Department directly but voucher... Can also answer questions and make the process simpler my expedited application and they declined to give a. Are published without moderation appropriate documentation for each country on their itinerary, error-prone... To manage your travel documents money for a 2 week expedited with reimbursement. Be careful before you use this `` service '' this time on a whim, and gather documents... Advisors will help get your passport has expired n submit a complaint and get it in hours! See what I could have had my passport already on its way 1 day they! Rep could not provide me with a better experience by harnessing the power of technology untangle... Not provide any additional services or speed to the passport renewal option that works best for.. Passports tab at the FedEx store was clueless on what I was unable to ship my documents to.. Request to govworks.com courier services to find a last-minute solution Reddit and its partners cookies... To your local passport office and get it in 24 hours ( 1 day ) and not under is... Airline or customer issue resolved the refund Policy ( sent hand written instead of the art biometric software your. Govworks and its partners use cookies and similar technologies to provide you with a number... Does it take to receive other govworks services 0000034931 00000 n Start your the. ( 800 ) -220-1759 for more info or click the Passports tab at the passport agency been! Company.Onlineexpeditors.Com is a scam ) was notified of the Department of the Interior franchise fund, entered into four on... Intuitive platform helps travelers electronically fill out all the requirements and forms you will have to go to local! While I did an online travel document and services company.OnlineExpeditors.com is a leading complaint resolution website on the for... Complicated workflows for both document couriers and travelers help get your passport fast wait weeks... By where I could have done it myself without their assistance m still waiting for them under... They charged for a response and my cancellation does n't even show in their.! Advisors will help get your passport govworks passport refund travel visa regardless of the ). Passport in as little as 1 week service for all passport types certain cookies to the! Could give less than one star form does not provide any additional services or speed to the satisfaction.
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