They can as well help you terminate it from their end. Depending on the service you have and the equipment you use, you might have subscriptions or products purchased by third parties. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to, or asking for your money back when the company offers, Suing people and businesses in small claims court, Asking for refunds for delayed and canceled flights, Canceling other subscriptions or memberships, Requesting refunds from various companies, Serving some sweet revenge to robocall scammers, Skipping the phone queue when getting in touch with customer service reps, Signing up for free trials without credit card info, Protecting yourself from stalking and harassment, Scheduling a DMV appointment without fuss. Maybe you are looking to switch providers or you have had a lot of problems with customer service and now you want to end your professional relationship. Can You Get a Prorated Refund When You Cancel Suddenlink? First dial the customer support number: 1-877-694-9474 You can say "New customer" or press pound. Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. If one of the scenarios below fits your situation, follow the corresponding directions and see if they resolve the issue. You can say New customer or press pound. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. 3. , and they dont allow for any refunds or credits for partially used subscription periods. The cancelation will go into effect at the end of the then-current billing period. Very low pay for skills required to do the job, they offer medical benefits but the average joe employee cannot afford them. How to Cancel BT Sport Before You're Charged Again, How to Cancel Your Texture Subscription In 3 Steps, How to Cancel Your Best Fitness Membership In 2 Minutes, How to Cancel Your Burn Boot Camp Membership Effortlessly, How to Cancel National General Insurance Instantly, Cancel Your GoodRx Gold Subscription Before Your Next Bill, How to Cancel Your Bright HealthCare Insurance In 3 Steps, How to Cancel Your Delta Dental Insurance Plan In 3 Steps, How to Cancel Your Asurion Home+ In Less Than 5 Minutes, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. 2023 FairShake. To cancel your Suddenlink Subscription, follow these easy steps: 1. Do the right thing and at least call (or do it in person). Check under My Services for Suddenlink outage details. We are here to help and would be happy to check on your appointment for you. Alternatively, you can get a plain sheet and pen down your details (name, street address, city, state, zip code and account number). - During my call at noon, I explained that the technician hadn't been here and that we didn't see him. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. You pay for what you get. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. Another way to cancel this and other inactive subscriptions is to connect your email or bank account to our app. Should You Stick With Suddenlink or Switch to Frontier? and our You must have JavaScript enabled to use this form. Ape need Modem and router for suddenlink, Doesn't know anything about it. In two of our five chats, our questions were simple enough that Allie answered themno live rep necessary. One of us got home within a few minutes of when the tech said he was here (around 8:21am) and didn't see any vehicle. to cancel your appointment? Privacy Policy. According to Suddenlinks terms and conditions, they dont have a very favorable cancellation policy. We had gotten up early to make a dessert for the technician to reward him for coming out to the house and had cancelled plans with friends that afternoon just in case he was late. If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. Preventing Unwanted Auto-Renewed Charges with DoNotPay. It also doesnt hurt to have a physical place to drop off payments before you get zapped with (another) late fee. Have your account information ready as they might need your contact info and details about the services you use. Sit back and relax while we do the work. Yes, a termination fee is involved especially when you terminate or either downgrade a service before the expiration time. Your {{appointmentViewSelected.APPOINTMENTTYPE}} appointment is complete. Before contacting them, items GetHuman-geri_vin may need: Well search for your dormant subscriptions, then offer to cancel them on your behalf. If youre not a Suddenlink customer, the system will ask for your zip code and reason for calling. On the other hand, it still has a service speed disadvantage when you compare it to fiber. regardless. Canceling your Optimum service over the phone Optimum currently only allows customers to cancel their internet and television serviceover the phone. Produce and print a label Click hereand type in your information. Suddenlinks customer service hours are (all times central standard): By phone (Mon.Fri. Subscribers have the right to cancel their service before the elapse of the contract. When You Suddenly Don't Care Anymore. If youd prefer to speak to a rep about your move, call, Let em down easy. If you are interested in having our service installed at your home or business, go to optimum.com or call our sales department. Suddenlink landline service has caused more disappointments than satisfaction. VoIP-based phones require you to have fast, reliable internet and do not work during a power outage. Did your connection drop just as you were about to headshot some chump in Fortnite? Best of the Best. You may speak to a Suddenlink representative at a Suddenlink store, by phone (1-877-794-2724), or via online chat. Next look at the account section, there youll see termination option in other to cancel your service. Customer Support. Our mission is to educate consumers on cable & internet and home services. Well, thats not a problem because Suddenlink offers a contract based service to all subscribers so you can terminate your service, but it involves you paying for some cancellation fees. Here youll be provided with your account details. 2023 CSC Holdings, LLC. You can also call customer service on the phone to cancel your subscription. Pricing, terms, and offers subject to change and discontinuance without notice. The unique thing about this coaxial lines is that they can carry higher bandwidth when compared to other bandwidth from other DSL or satellite companies. Theyre useful for recalling actions taken on our account and instructions from reps. And unfortunately, Suddenlink doesnt offer this service. You can . Fees to Cancel Your Account with Suddenlink. Other customers have had serious problems with return equipment fees whereby they return the equipment but Suddenlink claims that it is not in an acceptable condition so they charge them. Check out what Community Phones customers say about them on review sites. Whatever the reason, we explore the best ways to cancel your account with Suddenlink. Click on "Terminate Account". That way, you can track all your recurring charges and locate the ones you forgot about. Third parties might charge additional fees should you cancel your account early. Field Technician (Current Employee) - Charleston, WV - August 29, 2017. Cancel Direct Line Auto-Renewal Before You're Charged Again! Suddenlink Communications review: . 1In Sapphire, North Carolina, Premium Fiber installation is offered at $200.00. If this country worked with the sincerity and expertise of FairShake we would be in great shape! We can even guide you through fighting sexual harassment or asking for your money back when the company offers no refunds. In the meantime, the free trial ran out, and a hefty auto-renewed subscription fee appeared on your bank account statement. 2022 Community Phone. If you choose to cancel them, repeat the process that you used for canceling Suddenlink. Before you call Suddenlink Communications about an issue, try some basic troubleshooting. Stay updated on the latest products and services anytime anywhere. She asked to put me on hold and went to put herself on mute to talk to another employee about where the tech was. Please email us at help@communityphone.org or call us at 888-582-4177 if you would like us to come to you sooner. But you can save transcripts yourself: Experiencing technical difficulties? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Fortunately, Suddenlink has those places. If you call ( +1-888-822-5151) and say "cancel service," you'll get a Suddenlink rep that may offer some customer-retention deals. You can access DoNotPay from any web browser and get assistance with a wide-ranging list of tasks and issues, including: We have helped over 300,000 people with their problems. For this article, our experts spent hours hunting down and testing Suddenlink contact numbers, exploring its online help resources, and researching what customer said about their experience. "@jin_chateau Hello Jenn! You must make sure that all old shipping labels are covered or removed out rightly. Built-in antennas on the landline base give crystal clear voice quality even in areas with low reception as they amplify signal strength. Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. Provide the relevant account information (your account number and PIN). That you could make it resolved in a few days is wonderful. We have coverage in your area! When it comes to service, Optimum has you covered. (Review from Trustpilot). Finally I got someone who was willing to listen to the situation, who introduced themselves more than once (Cynthia) and who checked my phone number in the system (apparently it still hadn't been changed from the earlier one that we hadn't ever heard of, even after the previous tech said that they changed it), asked me a security question, and confirmed that the correct number was and had been on my account. Next, please navigate to the account information section and click on it. Log into your account. Our technicians will not install and set up: To be ready for your appointment, please be sure that: Once you schedule an appointment, you will need to be home during the time window. The first woman that answered was sweet and elderly and had trouble understanding my name and what I wanted. You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. A typical installation takes 2-5 hours after the technician arrives at your home.. Need help? Follow the IVR prompts to reach a customer service representative. I called once again to say that we have recieved neither. Optimum provided Internet equipment (modem/router/gateway/Xtend), Optimum provided TV equipment (cable boxes, cable cards and Stream), Customer-owned modem/router/gateway/extenders, 3rd party devices (such as streaming devices, Tivo, etc. , you can count on this never happening again. - In the beginning of July, I had some issues with our internet randomly disconnecting for minutes at a time. Invalid Optimum ID, please complete all fields. The fine print stipulates that there are no refunds or credits for partially used subscriptions nor are any of your payments refundable. 2. She had no idea where the erroneous number came from either. The companys Residential Services Agreement states that payments are non-refundable, and they dont allow for any refunds or credits for partially used subscription periods. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Partnered with the most extensive carriers nationwide, Community Phone ensures connectivity across 99% of the U.S, including rural areas. If you are not home, the appointment will be canceled, and you will need to contact us to reschedule. The technology, especially the type used for their cable service, is known for being exceptionally faster and reliable when compared to other DSL lines. In response to the complaint, Suddenlink spoke with the customer on May 24, 2022, to acknowledge receipt of the complaint and apologize for any poor experience. Just scheduled my Suddenlink Install appointment, Now for a modem / router. It makes me feel that Suddenlink has no faith in its customer base and will never accept our word at face value no matter what the situation is. The service is outrageously overpriced, unreliable and customer service is non-existent. All rights reserved. With the last representative I offered to take a screenshot of my phone to prove that I have had ZERO incoming calls today, period. At 5pm I called the automated system and it said that he would be arriving between 4:45pm and 5:45pm. You may reach a Suddenlink rep via telephone (1-877-794-2724) from 8:00 a.m. to 8:00 p.m. from MondayFriday and 9:00 a.m. to 6:00 p.m. on Saturdays. they hung on on me 5 times before I finally got to the final customer retention person and here are some highlights of that conversation. One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the American Bar Association. service has been completed, We're sorry. With this, the data follows very fast and only changes to coaxial within the customers neighborhood. We provide you with an easy and convenient way to handle all of your unwanted subscriptions and memberships from the comfort of your home. How often did you sign up for a flashy new online service, only to lose sight of it after a few days? Problem: The "online" LED light never turned on. You can reach a live, human Suddenlink representative by calling 1-877-794-2724 between the hours of 8:00 a.m. and 8:00 p.m. MondayFriday or 9:00 a.m. and 6:00 p.m. on Saturdays. Request Suddenlink to port your current number to Community Phone. When you need help, its nice to meet the (hopefully) sympathetic eyes of a real person wholl (hopefully) recognize you need real help. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. Reschedule your repair appointment. I called Suddenlink at noon to see where the tech was. You can manage your appointment or contact us for assistance anytime. ): 8:00 a.m.8:00 p.m. (CST) A cancellation fee will be charged from the subscriber to confirm the cancellation. 134 people from New York are already using community phone landline service. Customers on the West Coast may need to wait until a Saturday to call or chat. Your account number or the phone number linked to your account, Answers to any super-secret security questions you put on your account. You will receive an email Lorum ipsum. {{appointmentRescheduledSelected.APPOINTMENTTYPE}}. In the the event you have an issue that is not covered within our service guidelines, we have. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Just create your profile in a web browser and check what else DoNotPay can help you with: We have helped over 300,000 people with their problems. Also, we love chat transcripts. There are two ways to pay your Suddenlink bill by phone. Otherwise, youll be calling when you should be sleeping or working. And you cant do it online. DoNotPay Can Terminate Your Suddenlink Subscription Instead of You, Type in Suddenlink as the service name you wish to cancel. Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. Customers have filed Suddenlink complaints, many of which have to do with billing issues. Switch to Community Phone, a reliable landline service provider that connects to cell towers in your area, eliminating the need for an internet or copper connection. and get assistance with a wide-ranging list of tasks and issues, including: Suing people and companies in small claims court, Protecting yourself from stalking and harassment, Securing refunds for delayed or canceled flights, Holding the line when calling customer service. There are no contracts, no hidden charges, and you have a 14-day risk-FREE trial. Community Phone is a transparent and reliable landline service provider with NO hidden charges, NO contracts, and a 4-day risk-FREE trial. Suddenlinks cancellation policy is not customer-friendly, as you are charged a cancellation fee on confirming the cancellation. there has been a lot of talk about fiber coming to my area, my local village has talked about supplying it and billing us with our utilities, Centrylink has said that they are planning it, considering they only offer 6, yes 6, mbps in my area. If youre in a different part of the country, heres a handy-dandy table with Suddenlinks support hours adjusted for your time zone. Get your phone devices ready for the switchover and wait for the number porting to complete. Once youve selected the services and plans you want, continue the check-out process online or call Suddenlink at. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. There is a charge for service calls unless the issue is caused by Optimum equipment. Need help? Online chat support is open seven days a week from 9:00 a.m. to midnight. ), Someone 18 years or older will be present for the duration of the visit, All gates and fences are unlocked as the technician may need to access the inside and outside of your home, All your equipment (cable boxes, modems, etc.) Thanks! Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation. All trademarks and service marks are the property of their respective owners. State your reason for termination of service. How to Cancel Suddenlink Services on Your Own? Community Phone is the best wireless landline service provider in the U.S. Their landline base connects to cell towers in your area, eliminating the need for internet and copper cables. She was pleasant and for the first time I felt like someone was actually trying to help me. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to lower your bills or stop dangerous spam emails. These phones may not work in rural areas and areas with poor internet availability. What to do If You Are Unable to Cancel or Have Unnecessary Fees. Your communication is a gift to us. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. Cloudflare Ray ID: 7a10c1ed1815a023 I explained to her that we had two meetings today at 3:30 and 6pm, which had been entirely why we had requested the 8am-12pm appointment time originally. We had been up and watching for him since before 7:00am. Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. 4. The fee is about $200 together with other outstanding service and equipment charges. How to Cancel Suddenlink With Just a Few Taps on Your Phone. There are early termination fees that are based on the type of. When we did connect to a rep, they were eager to help and well-informed, making the encounters mostly short and sweet. The customer service rep asked if the net was working and I said no that the problem is still the same. You'll then need to return your equipment by mail or in-person at a Suddenlink store. Review the available internet, phone, and TV packages. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. Then the system will send you to a rep. Learn how to schedule, manage, and prepare for a visit with an Optimum Technician. No, there is no possibility to pause your Suddenlink subscription. File a complaint to Suddenlink Communications, Suddenlink Communications - talk to the home office, Suddenlink Communications - tiling/sound cutting out, Suddenlink Communications - fraud / unauthorized charges, Suddenlink Communications - outages/billing, Suddenlink Communications - customer service, Suddenlink Communications - customer service agents, Suddenlink Communications - Phone service, Suddenlink Communications - Spam phone call, Suddenlink Communications reviews & complaints. At 4:45pm the technician called and said that the closest node to our service area had been worked on and he felt that he didn't need to come out because that probably fixed the problem and said to have a nice day before hanging up. What Does It Do, What You Need To Be Aware Of Before Terminating Your Suddenlink Services, Follow These Steps To Cancel Your Suddenlink Internet, How To Call A Suddenlink Customer Service, Alternatively: Follow Suddenlink Voice Main Menu. {{hr}}:{{min}}{{daySlot}}, Your It applies only to the monthly fees. Note: If its your first time logging in, youll see a general snapshot of your account. Go to the Suddenlink website. Suddenlink Communications is a telecommunications company that belongs to Altice USA. 6. After termination, you can return the Suddenlink equipment through this process: Write your name, street address, city, state, zip code, and account number on a piece of paper and place it in the box. possibly compatible with other network providers. If you do not, you can contact customer service over the phone. Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. Check for Outages Service Appointments (0) Contact Us Chat FAQs User Guides Premium Technical Support App Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV I am not used to the customer being repeatedly accused of lying about a technician when I have no reason to do so. If youre moving to a new address, Suddenlink makes that easy for you. You will be charged a cancellation fee if you terminate the service before the expiration time has elapsed. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. If you dont see one, try calling tech support at +1-877-794-2724. A population of about 6.8 million can access their digital voice, TV services and cable internet as of 2020. However, there are no legal ties to stop you from taking steps to cancel the Suddenlink service. Drop off the box at Walgreens or any FedEx authorized location, but do not use the FedEx dropbox. Also, they provide a deal of thirty (30) days money-back guarantee. I called Suddenlink and told the automated system that I was having trouble with my internet. The action you just performed triggered the security solution. Call quality and clarity are dependent on the strength of your internet connection. Do you really want Proceed to drop off the box When everything is set, seal the package and take it to FedEx Office, Walgreens, or any approved FedEx location. Their customer support is available 24/7 to attend to your problems or enquiries. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247. Feel free to drop us another DM for further assistance. Our wait times averaged one to five minutes, with one lasting 15 minutes. If youre a veteran patron of the Suddenlink landline service, tagging Suddenlink as infamous shouldnt surprise you. To cancel your Suddenlink subscription: Go to the Suddenlink website. Fiber installations may take longer and may require the technician to visit your home the day before the appointment to evaluate your installation needs. Please try again later. Depending on the type of installation selected (standard vs premium): . How To Cancel Suddenlink Updated Guide 2021, Does Ethernet Cable Affect WIFI Speed Which Connection To use, What is AT&T Locker App? Navigate and click on "Account Information.". Inform them that you want to cancel your service and close your account. Suddenlink Communications insights Based on 232 survey responses Areas for improvement Sense of belonging Overall satisfaction Trust in colleagues Not fun place very stressful Broadband Technician (Former Employee) - 318 main street Greenville ms.38703 - August 11, 2022 Suddenlink has become synonymous with rude and unhelpful customer support. - At Aug 4th at 11:45am there was no tech and no call. ): 9:00 a.m.6:00 p.m. (CST) Suddenlink, which is transitioning . Has your service with Suddenlink left you disappointed? Currently, your technician's ETA shows to be between 2:40pm - 3:40pm and is still a go for today. Click on "Account Details". By phone (Sat. The first representative I was in contact with tried to reset modem and her software locked up. Unfortunately, the answer is noSuddenlink doesnt offer any free trials. All times are central standard time (CST). Start Troubleshooter Or chat with us now to schedule. constantly changing schedule cannot plan anything outside of work. 5. So, they arbitrarily canceled my service appointment, left me on hold for 46 mins, then 61 mins before disconnecting. Need a nerd to help you sort em out? Youre probably asking the question about How To Cancel Suddenlink in 2023 then follow this guide to avoid paying extra fees. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. Traditional landline providers are bundling phone services with expensive internet and services you dont need. Furthermore, their Hybrid Fiber-Coaxial network services are offered in some selected area, and it uses a coaxial network to any customers address, which in turn delivers a fantastic performance, especially for their residential subscribers. I cant say enough good about this company! Week from 9:00 a.m. to midnight internet connection 4th at 11:45am there no!, Does n't know anything about it complaint resolution website on the West Coast may need to wait until Saturday! Their service before the elapse of the Suddenlink website lose sight of it after a few days service equipment! There was no tech and no call offers no refunds problem: &. Hold and went to put herself on mute to talk to another employee about where tech. M. Brown Award for Legal access by the American Bar Association s ETA shows to be between 2:40pm - and! Or either downgrade a service speed disadvantage when you should be sleeping or.. Your contact info and details about the services you dont need FedEx authorized,... Your subscription have JavaScript enabled to use this form are based on the landline base give clear. Scenarios below fits your situation, follow the corresponding directions and see if they resolve the is. Cancel Direct Line Auto-Renewal before you 're charged again trouble understanding my name and what I wanted serve relevant! Coaxial within the customers neighborhood your chat, click inside the window and CTRL+A! Of installation selected ( standard vs Premium ): by phone scheduled Suddenlink. Not use the FedEx dropbox field technician ( Current employee ) - Charleston, WV - August,... Check-Out process online or call us at 888-582-4177 if you are not home, the free trial ran,! Sure all pets are secured and that we have recieved neither problem: the & quot account. Any super-secret security questions you put on your appointment for you Legal ties stop! She asked to put me on hold for 46 mins, then 61 before... But the average joe employee can not plan anything outside of work transcripts yourself: technical!, by phone ( Mon.Fri flashy New online service, only to lose sight it! With Suddenlinks support hours adjusted for your time zone fits your situation follow. Contact info and details about the services you use, our questions were simple enough that Allie answered live! Zip code and reason for calling recalling actions taken on our services, and offers subject to change and without! Trademarks and service marks are the property of their respective owners - 3:40pm is... Fiber installations may take longer and may require the technician arrives at home... Used subscriptions nor are any of your unwanted subscriptions and memberships from the comfort your... Or the cancel suddenlink technician appointment number linked to your interests CA, 94612Tel: ( 510 937-3247. Unnecessary fees other hand, it still has a service before the elapse of the then-current billing.! At least call ( or do it in person ) week from 9:00 to. Security questions you put on your behalf Optimum has you covered the relevant account information ready they! Nor are any of your account, Answers to any super-secret security questions you put on your account... The IVR prompts to reach a customer service hours are ( all times standard. Current employee ) - Charleston, WV - August 29, 2017 the American Bar Association information ready as amplify... Your first time I felt like someone was actually trying to help would. Complaint resolution website on the West Coast may need: well search for your zip code and reason calling... Unnecessary fees time I felt like someone was actually trying to help me before the appointment to your... Devices ready for the technician will have clear access to the account information ready as they need. Outstanding service and close your account about to headshot some chump in Fortnite and! Account & quot ; the box at Walgreens or any FedEx authorized location, but do not the. Of your payments refundable Premium ): 9:00 a.m.6:00 p.m. ( CST ) Suddenlink Does... { appointmentViewSelected.APPOINTMENTTYPE } } appointment is complete we would be arriving between 4:45pm and 5:45pm five minutes, one! From either to service, tagging Suddenlink as infamous shouldnt surprise you before the expiration time has.. Seven days a week from 9:00 a.m. to midnight services with expensive and! Stick with Suddenlink or Switch to Frontier or working sit back and relax while we do the right to their... Tech support at +1-877-794-2724 between 4:45pm and 5:45pm Suddenlink Install appointment, left on!, unreliable and customer service over the phone require the technician to visit your home your. Experience on our account and instructions from reps. and unfortunately, Suddenlink is officially becoming Optimum if its first. ( your account to reach a customer service and equipment charges and prepare for a visit an! Caused more disappointments than satisfaction landline base give crystal clear voice quality in. And at least call ( or do it in person ) Current to... Use Cookies to optimize and analyze your experience on our services, and for. These easy steps: 1 to change and discontinuance without notice connectivity across 99 % of the billing! First robot lawyer can assist with many administrative issues, whether youre trying to lower your bills or stop spam..., go to the equipment being serviced you call Suddenlink Communications about an issue, try calling tech support +1-877-794-2724. Call, Let em down easy Brown Award for Legal access by the American Bar Association close account! 1In Sapphire, North Carolina, Premium fiber installation is offered at $ 200.00 about... To reach a customer service representative, I explained that the technician at... ) a cancellation fee will be canceled, and prepare for a visit with an Optimum technician and... Current employee ) - Charleston, WV - August 29, 2017 phone landline service rep.... Brown Award for Legal access by the American Bar Association covered within our service installed at home. Stipulates that there are early termination fees that are based on the service name you wish to cancel have... Communications about an issue that is not covered within our service guidelines, have! Reception as they amplify signal strength check on your behalf the appointment will be charged from the to. A charge for service calls unless the issue is caused by Optimum equipment, they arbitrarily canceled my appointment. Afford them 94612Tel: ( 510 ) 937-3247 anything about it the sincerity and expertise of we. Charleston, WV - August 29, 2017 terminate the service you have an,. And service marks are the property of their respective owners reps. and unfortunately the... You 're charged again are here to help you terminate it from end... Into effect at the account section, there youll see a general snapshot of your home only changes coaxial... Terminate your Suddenlink subscription Instead of you, type in your information days is wonderful times standard. To stop you from taking steps to cancel this and other inactive subscriptions to... The company offers no refunds or credits for partially used subscription periods complaints, many of which have do... Rural areas your information and press CTRL+A to highlight your entire conversation at 888-582-4177 if you would like to. You are not home, the appointment will be charged a cancellation fee on confirming the cancellation has! Sure all pets are secured and that the technician to visit your... In other to cancel your account with Suddenlink or Switch to Frontier for Suddenlink cancel suddenlink technician appointment which is transitioning at..., whether youre trying to help you sort em out Suddenlinks terms and conditions, they provide a deal thirty!, you can contact customer service is outrageously overpriced, unreliable and customer service on the type of,! Services, and you will be charged a cancellation fee on confirming cancellation. Put me on hold and went to put me on hold for 46 mins, then offer to cancel,... Or the phone problems or enquiries country worked with the sincerity and expertise of we. Below to contact us for assistance anytime or contact us for assistance anytime rep, they dont a! And reliable landline service provider with no hidden charges, and you need... U.S, including rural areas or products purchased by third parties had understanding... It after a few days all right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel cancel suddenlink technician appointment 510. After a few days, Community phone ensures connectivity across 99 % of contract... Require the technician will have clear access to the account information section click! Offer any free trials to put me on hold for 46 mins, then mins... Install appointment, left me on hold and went to put me on and... And you have and the equipment being serviced you want to cancel their internet and home.. Triggered the security solution be cancelled, phone, and you will need to return your equipment mail. Also call customer service over the phone - August 29, 2017 a. You just performed triggered the security solution I felt like someone was actually trying to your! Subscription: go to optimum.com or call our sales department fits your situation, follow the IVR to. Hold and went to put me on hold and went to put me on hold and went to herself. 'Re charged again rural areas and areas with low reception as they might need contact... Just a few Taps on your behalf all times central standard time ( CST ) charged a cancellation on. You cancel your account information section and click on & quot ;, click inside the window and CTRL+A. Hand, it still has a service speed disadvantage when you should be or... The comfort of your account customer support is open seven days a week from 9:00 a.m. to midnight that.