This is especially notable as the additional costs would be borne by the boards and bureaus, several of which have funds that are structurally imbalanced. As deputy chief, Janssen oversees BARs Licensing, Records Management, and Program Support Branch; Administration Branch; and Consumer Assistance Program. Website Contact. During his eight years there, he litigated civil rights cases on behalf of individuals experiencing homelessness, defended numerous tenants from eviction, and maintained healthcare and public benefits access for Sacramento residents. Click here for more information: https://thedcapage.blog/wp-content/uploads/2023/02/News-Release-103-NP-Application-Release.pdf, CSLB Urges Homeowners to Hire Licensed Contractors Following Storm Damage, After a series of severe storms with wind and rain impacting California, the Contractors State License Board (CSLB) is reminding homeowners to use licensed contractors for any construction repairs above $500. The Consumer Affairs Act was passed in 1970, giving the department its current name. Across the globe, we serve our fellow citizens during some of their most important moments - births, adoptions, medical emergencies, deaths, arrests, and disasters. As such, it is unclear if the additional resources would lead to increased outcomes. California Department of Consumer Affairs Website: California Department of Consumer Affairs ; Email: dca@dca.ca.gov Phone Number: 916-445-1254. For the complete list, see the Departments Licensees page. The Administrative Unit provides in-house counsel to the department's administrative divisions and Division of Investigation and represents DCA before the State Personnel Board and the Department of Personnel Administration. 1. Format: HTML; . Barstow SNF Administrator. The Department also protects professionals from unfair competition by unlicensed practitioners. Tiffany Garcia is the Deputy Secretary of Fiscal Policy and Administration. Prior to joining BCSH, she worked for the California Department of Tax and Fee Administration (CDTFA) formerly the Board of Equalization. Tad Egawa was appointed General Counsel at the California Business, Consumer Services and Housing Agency in January 2019. California Department of Consumer Affairs. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices. Linda Janssen was appointed on August 2, 2021. Legal Office lawyers provide legal analysis and opinions on laws, issues, proposed legislation, government contracts, employer-employee matters, the Open Meetings Act, the Public Records Act, and the Information Practices Act. DCA licensed professionals are being targeted by a new scam. A test-only station is licensed to inspect vehicles. Looking for legal documents or records? The Office of Publications, Design & Editing designs, edits, updates, and distributes more than 200 consumer publications, newsletters, and reports produced by DCA's various entities and by its Executive Office. Toll Free: 1-800-952-5210. TTY: 1-800-326-2297. Prior to her appointment, Janssen managed BAR's Administration Branch. On this Wikipedia the language links are at the top of the page across from the article title. California HCD Director Gustavo Velasquez and BCSH Deputy Secretary Dhakshike Wickrema participated in a tour of Avenida, made possible by Homekey. The Information Security Office establishes the IT security and data privacy policies, maintains the business continuity planning process, investigates IT security breaches, and acts as liaison to the State Information Technology Agency in matters related to the IT security of DCA. The Governor's budget for 2023-24 proposes $1.2 million annually from the pro rata and seven permanent positions to permanently fund OIO's operations. Alfaro has served as a medical assistant for Planned Parenthood Mar Monte and as an assistant researcher for a COVID-19 vaccine uptake study of Latinx and African American Kaiser Permanente members. Kergan has held several roles at the California Department of Housing and Community Developments Division of Housing Policy Development since 2017, including Housing Policy Specialist, Housing Policy Manager and Data and Research Unit Chief . Publications are free to the public and are made available on the department's website. OIO Leads Business Modernization and Process Improvement Efforts. "SSZb] IX$OKJI/_RlHWRbYg+f %9;H`F!+*0)+H@Db5/-&)HDb5yEcR8[{M'n?k/_7m>=[O]{90;:jG8H$y}v}8=lt.=Ot$7lN]'wl1en?>pq7ZMd_.HS=nj)Q9%y1]el~M07{b Z[P7-pAJWVX_*/o(r/b5[gc3:q 3c[~ys k__~.?=fz$z%nOd!!. The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. Lamp Station a registered ARD that is licensed to test, inspect, adjust, and repair all lamps and related electrical systems on vehicles. In addition, Solid offers strategic planning assistance, process improvement, and more. Brian Skewis is the Budget Manager at the California Business, Consumer Services and Housing Agency (BCSH). The Equal Employment Opportunity Office promotes equal employment opportunity at DCA. Prior to that, Victoria worked as a land use consultant at Golden Steves & Gordon LLP specializing in public-private partnerships, mixed-use development and land entitlements from 2013 to 2017. Mark Duval has been working as a Labor Relations Analyst at State of California - Department of Consumer Affairs for 4 years. Consumer Resources. He served as deputy chief at the California Victim Compensation and Government Claims Board in 2007 and at the California Department of Consumer Affairs Bureau for Private Postsecondary and Vocational Education from 2004 to 2007. Learn how to select a licensed, qualified contractor; check the status of a contractor license; negotiate a clear contract; prevent disputes and mechanics liens; and resolve contractor disputes. Practitioner's Workflows, How-To Guides, Strategy Notes, Charts, Checklists, and annotated Sample Documents empower you to complete even unfamiliar tasks with skill and . Hearing Impaired: 800-326-2297. He has been with Business, Consumer Services and Housing Agency (BCSH) since 2017. In addition, we recommend that the Legislature approve the funding on a three-year basis (rather than on an ongoing basis as proposed by the Governor). As chief of BAR, he oversees all operational matters, including licensing and enforcement activities and the administration of the Smog Check Program. endstream endobj 1776 0 obj <>/Metadata 20 0 R/Outlines 24 0 R/Pages 1773 0 R/StructTreeRoot 27 0 R/Type/Catalog/ViewerPreferences 1915 0 R>> endobj 1777 0 obj <>/MediaBox[0 0 3600 2340]/Parent 1773 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 1778 0 obj <>stream The proposed level of resources represents an increase of $294,000 and two positions from the authorized current-year levels. endstream endobj startxref Monica Vargas Deputy Director, Communications. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. Visit our Industry page for information on licensure requirements or use our Auto Shop Locator to find a licensed shop near you. Before working at the Department of Finance she served as a budget analyst at the Department of Health Care Services, and as staff for the American Recovery & Reinvestment Act Task Force in the Office of the Governor. DCA Oversees Boards, Bureaus, and Other Entities. It provides for the delivery of digital government services through the oversight of statewide IT strategic planning, project delivery, procurement, policy and standards, and enterprise . System for Award Management (SAM) Entities; The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking. About the Department. 1775 0 obj <> endobj These professionals provide a wide range of support services including human resources, information technology, investigations, professional examinations, training, strategic planning, budgeting, and more. Prior to joining BCSH, she was the Deputy Director of Civic Engagement and Strategic Partnerships in the Office of Governor Gavin Newsom. Jason Piccione was appointed in December 2020 as Agency Chief Information Officer. hb``he``f```d@@, Subscribe to DCA Regulations mailing list to get updates to your email inbox or mailbox. Lila Mirrashidi is the Deputy Secretary of Business and Consumer Relations, where she works closely with BCSH departments that oversee the alcoholic beverage industry, the cannabis industry, horse racing and the licensing of more than 250 types of professionals. As chief information officer, he sets Agencys direction for information technology and coordinates infrastructure and service delivery across the Agency. Kergan was Asset Manager at Resources for Community Development from 2012 to 2015. The Governors budget for 2023-24 proposes $1.2million annually from the pro rata and seven permanent positions to permanently fund OIOs operations. For more information, click here: https://www.dca.ca.gov/about_us/ab2113.shtml. Share your feedback. %%EOF The Division monitors and analyzes legislative bills on consumer issues, reviews proposed regulation packages, and provides substantive policy consultation and review on myriad issues throughout DCA and its entities. She was a legislative aide in the Office of California State Senator Kevin Murray from 2003 to 2006 and was a legislative analyst at the American Federation of State, County and Municipal Employees from 2001 to 2003. Many investigations are initiated as a result of complaints from consumers. Prior to joining BCSH, Jill served as Senior Lead Counsel for the Department of Social Services, overseeing legal services provided to the Housing and Homelessness Division and Child Care Development Division on complex state and federal grant programs. DCA's enforcement staff works with the Office of the Attorney General of California and local district attorneys to investigate fraudulent activity in the marketplace. In support of this mission, BAR provides a wide range of services: 1 Pursuant to AB 471 (Low, Chapter 372, Statutes of 2021), vehicle safety systems licenses will replace lamp and brake licenses, effective January 1, 2024. $l New look coming to the California Department of Consumer Affairs in 2023 Protect your vehicle from catalytic converter theft Submit your CAP income documentation or check the status of your application online Check for safety recalls on your vehicle Schedule your biometric enrollment appointment online today! Read the Governors press release for more detailed information about the end of the COVID-19 State of Emergency. The proposed increase in expenditures would create pressure on boards and bureaus special funds that are structurally imbalanced. Mr. Heimerich serves as the advisor to the Secretary on external affairs, communications and media issues pertaining to the Agencys departments, boards, bureaus and commissions. Find legal resources and guidance to understand your business responsibilities and comply with the law. The company is CA Department of Consumer Affairs. Business, Consumer Services and Housing Agency, Department of Financial Protection and Innovation, Address: 500 Capitol Mall, Suite 1850, Sacramento, CA 95814. Careers in the Bureau of Consumer Protection. The Department regulates a variety of financial services, products and professionals. Important Reminder: Following the anticipated termination of Californias COVID-19 State of Emergency on February 28, 2023, health care providers licensed out-of-state who received the Emergency Medical Services Authoritys (EMSA) authorization to practice in the state without a license issued by the pertinent California licensing Board will no longer be permitted to practice pursuant to that authorization after that date. Find the resources you need to understand how consumer protection law impacts your business. DOI staff work to provide timely, objective, and cost-effective investigations regarding allegations of misconduct by licensees of client agencies, and to developing information for filing criminal, administrative, and civil actions on behalf of these agencies. (619) 610-2093 Serve Californians by effectively overseeing financial service providers; enforcing laws and regulations; promoting innovationand fair and honest business practices; enhancing consumer awareness; and protecting consumers by preventing potential marketplace risks, fraud, and abuse. For example, OIO reported that it worked with the Board of Registered Nursing to reduce certain application processing times by 64percent in two years. View Email Formats for State of California - Department of Consumer Affairs. He was general counsel at the California Department of Housing and Community Development from 2015 to 2017, assistant commissioner of legal affairs at the California Bureau of Real Estate from 2013 to 2015, deputy attorney general at the California Department of Justice, Office of the Attorney General from 2009 to 2013 and a shareholder at McDonough, Holland and Allen PC in 2009, where he was of counsel in 2007 and 2008. Victoria earned a bachelors degree in Economics and Urban Studies with a concentration in Public Issues & Policy from Trinity University. The Legal Division includes the Legal Office, the Legal Services Unit, and the Administrative Unit. BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! She was a legislative aide in the Office of California State Senator Kevin Murray from 2003 to 2006 and was a legislative analyst at the American . Structural Pest Control Board. The Bureau of Automotive Repair (BAR), part of the Department of Consumer Affairs (DCA), protects Californians through effective oversight of the automotive repair industry and administration of vehicle emissions reduction and safety programs. However, an actual government agency with the legal authority to enforce the Act was not created until 1878. hb``d``u01GX'30Sy(80Q_p! Moreover, OIOs projected outcomes with the proposed increase in positions and expenditures are largely similar to its outcomes with the current authorized level. CIC phone agents answer calls from consumers to DCA's toll-free number. Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. We enforce federal competition and consumer protection laws that prevent anticompetitive, deceptive, and unfair business practices. Licenses and regulates approximately 35,000 California automotive repair dealers. DOI field investigations frequently involve allegations of the illegal use and theft of drugs, sexual misconduct, quality-of-care issues, and unlicensed activity. Russ Heimerich was appointed by Governor Brown as Deputy Secretary of Communications for the Business, Consumer Services and Housing Agency in September 2015. Jill previously served as Assistant Chief Counsel for the California State Teachers Retirement System (CalSTRS), supervising a team of attorneys and providing legal counsel to CalSTRS as the Director of the Legal Services Division. Prior to joining BCSH, Myles was a Trade Policy Analyst at Bryant Christie, Inc., where he specialized in international agricultural policy and managed the firms customized trade regulation databases. She has over 20 years of state service and has held various managerial positions within the Office of Statewide Health Planning and Development and the Department of Toxic Substances Control. The Office of Public Affairs creates and executes strategic media and communications plans for DCA, proactively provides news media with information of interest to consumers, and responds to media inquiries. 25 0 obj <> endobj 160 0 obj <>/Filter/FlateDecode/ID[<72655F9080E5564DBA890BD1FF9DA9B7>]/Index[25 284]/Info 24 0 R/Length 154/Prev 149597/Root 26 0 R/Size 309/Type/XRef/W[1 3 1]>>stream In 2021, gross margins for Medicare Advantage plans were substantially higher than those seen in the individual ($745 per enrollee), fully insured group ($689 per enrollee), and Medicaid managed . Infrastructure Services maintains the desktop and network services, and phone services. The department publishes a number of publications on consumer-related issues, the most popular being the California Tenants Guide. A repair-only station is licensed to diagnose and repair vehicles. Amy L. Wilson was appointed deputy secretary of legislation at BCSH in September 2019. Deputy Commissioner Email: dca@dca.ca.gov. Director Cristian Ahumada, LA City Council member Mitch OFarrell, California HCD Director Gustavo Velasquez, BCSH Deputy Secretary Dhakshike Wickrema. DCA provides the public with live telephone assistance in more than 170 languages for consumer-related questions and concerns. The Department regulates the offer and sale of securities, franchises and off-exchange commodities. Additionally, the Department licenses and regulates a variety of financial businesses, including securities brokers and dealers, investment advisers, deferred deposit (commonly known as payday loans) and certain fiduciaries and lenders. Victoria L. Gonzalez-Gerlach was appointed by Governor Newsom as Deputy Secretary of External Affairs in May 2022. %PDF-1.7 % Without such detailed information, it is difficult for the Legislature to know if the benefits or savings of OIOs current work outweigh the costs to the boards and bureaus. The operations of the boards and bureaus are generally funded through their own special funds, which are typically supported by licensing fees. N:^Z!B!FZ7$& E)i),ZT#|P]<6:#l$ Expedited Licensure for Refugees, Asylees, and Holders of Special Immigrant Visas, Refugees, Asylees, and Holders of Special Immigrant Visas who apply for licensure by DCA boards and bureaus may seek an expedited licensure process. Piccione has worked more than 22 years in public service. The proposed level of resources represents an increase of $294,000 and two positions from the authorized current-year levels. However, OIO has not quantified how, if at all, examples like these have translated into measurable net benefits or net cost savings. Joseph D. Chin (Reigstration# 316946) is an attorney registered with State Bar of California. Request Secretary Castro Ramrez's presence at an event or to schedule a meeting. Automotive Repair Dealer (ARD)* a business registered by BAR who, for compensation, repairs and/or diagnoses malfunctions of motor vehicles. The Office of Administrative Services provides accounting, business, personnel, and budget services. Created with the passage of the California Consumer Financial Protection Law, the Consumer Financial Protection Division oversees providers of financial products and services previously unregulated by the Department, such as early wage access companies, debt collectors, debt relief companies, and more. She held several positions in the Office of Governor Edmund G. Brown Jr. from 2011 to 2013 and in the Office of First Lady Maria Shriver from 2007 to 2011. Summer Law Clerk Program. BCSH Secretary Lourdes Castro Ramrez and BCSH Deputy Secretary Sasha Kergan met with US Treasury Deputy Secretary Wally Adeyemo and community members in Compton, CA, regarding opportunities to leverage state and federal funding to assist renters, expand homeownership and accelerate affordable housing construction. Responsible for managing agency policies, workflows, processes, and records related to long term and intermittent leave of absence, Family Medical Leave Act (FMLA), Workers' Compensation The site is secure. History of CDSS For example, OIO assigned one staff member to most projects, when it previously would have assigned two. California State Department of Consumer Affairs Homepage is designed to help Californians become informed consumers by learning their rights and protection., portal. In that role, Tiffany provided fiscal policy advice to numerous agencies within the executive and judicial branches. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Funding for Permanent OIO Staff and Operations. Prior to joining BCSH, Tiffany worked at the Department of Finance since 2014, where she was a Principal Program Budget Analyst. Help us improve the DFPI website! The Division of Investigation is the law enforcement and investigative branch of DCA. This page contains a printable organizational chart for the Bureau of Consumer Protection. CSLB was established in 1929 and today licenses about 290,000 contractors in 44 different classifications. Spot the latest COVID scams, get compliance guidance, and stay up to date on FTC actions during the pandemic. BCSH Secretary Lourdes Castro Ramrez, DCA Director Kimberly Kirchmeyer, and BCSH Deputy Secretary Lila Mirrashidi join Mexican doctors participating in the California Licensed Physicians and Dentists from Mexico Pilot Program at La Clnica Del Valle de Salinas working to improve healthcare outcomes in the community. Christine Lally Chief Deputy Director . For example, OIO reported that it made 102 recommendations to centralized services, boards, and bureaus in 2021-22. Before sharing sensitive information, make sure youre on a federal government site. Previously, she served as deputy legislative secretary in the Office of Governor Gavin Newsom in 2019 and in the Office of Governor Edmund G. Brown Jr. dating back to 2016. Read the important announcement here. Telephone: (800) 952-5210 Patrick Dorais was appointed by Governor Edmund G. Brown, Jr. effective November 8, 2013. While there, she worked on key public education and outreach efforts such as the 2020 Census, COVID-19, water conservation, and the CalEITC. Client Services provides public sales (licensee information), customer liaison, and production support. Oversees BARs Engineering and Research Branch and Technology Services Branch. We also recommend that the Legislature require OIO to quantify how its work has generated benefits and savings at the boards and bureaus and report these results to the Legislature by January 10, 2026. Additional professions and vocations were brought under State authority in the next 30 years. As deputy chief, Thomas oversees BARs Northern California Field Operations and Enforcement Branch, Southern California Field Operations and Enforcement Branch, Enforcement Operations Branch, and Forensic Documentation Program. OIOs current services to the boards, bureaus, and the department are similar to that of the Organizational Change Management unit. Currently, 11 boards and bureaus are projected to have special funds become insolvent in 2024-25. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices. Brake Station a registered ARD that is licensed to test, inspect, adjust, and repair all brakes and brake systems on vehicles. Kimberly Kirchmeyer Director. She also holds a Bachelor of Arts degree in Social Science and Criminal Justice from California State University, Sacramento. Smog Check Station a registered ARD that is licensed to inspect and/or diagnose and repair vehicles in the Smog Check Program. The Department of Investigation (DOI) was established in 1961 to assist the DCA in achieving its consumer protection goal by investigating alleged infractions of California laws, regulations, and professional standards. L. Gonzalez-Gerlach was appointed by Governor Edmund G. Brown, Jr. effective November 8,.! 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